Sales Customer Service

Profile

Motivated, personable business professional with many years of customer

oriented and professional experience in various fields. Talent for quickly

learning new software and experienced in Internet research. Diplomatic and

tactful with professionals and

non-professionals at all levels. Accustomed to handling sensitive,

confidential records. Demonstrated history of producing accurate, materials

as requested by my customer/clients. Flexible and versatile - able to

maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in

deadline-driven environments. Excellent team-building skills.

Skills Summary

SAP Workplace Customer Service Bookkeeping/Payroll

MS Office Suite Human Resources

Timeshare Retail Sales

Social Networking Real Estate Event Planning

Medical Records/Office Office Promotions

Database MGT (Familiar with Sales and Adobe Software

ACT &Access) marketing

Kronos Time Management Legal Office

QuickBooks

Professional Experience

sales ExperiEnce

.RAN A SMALL BUSINESS SELLING TUPPERWARE TO CONSUMERS, CONDUCTED

PRESENTATIONS IN BUSINESS AND HOMES ON HOW TO MAKE

best use of products, marketing to demographics

. Worked for a magazine doing sales, admin and helping with layout using

Mac programs such as Quark Express and Photoshop

. Conducted presentations in business and homes on how to make best us of

products

. Quote on jobs for construction contractors and followed up closer to job

closing dates

. Cold calling, worked at area trade shows i.e.: Southern Women's, Central

Florida Home Show, Kids Expo, and IAPPA

. Created special t-shirts and promo materials for restaurants and called

for supply orders

. Created sales database and sent out promo materials to potential

advertisers in magazine

. Verizon customer sales associate ordering new service and products for

home phone plans

. Worked in TPA firm affiliated with Raymond James making sales packages,

back up reception and assisted president of company with projects.

Administrative/Human Resources

. MANAGED ALL ASPECTS OF DAY-TO-DAY OPERATIONS WHEN SUPERVISOR WAS OUT OF

OFFICE

. Reception and customer service- call center experience

. Finance: Invoicing, merchant services, QuickBooks, general ledger

. Logistics

. Managed a team of 20

. Insurance office CSR

. Human Resources- Interviewed, job fairs, prescreening, benefits, time and

payroll, scheduling

. Executive Secretary- proficient in Word, Excel, Outlook, Power Point, and

Access

. Trained new employees on computer programs and taught my new consultants

on Tupperware sales and web order entry.

Employment History

walt disney world resort

Guest Services 3/13 to present

. Assist guest with purchases and questions on the parks

. Answered phones, data entry, cash operations

Moehr 2 Offer

Office Manager/ Sales 2/12 to present

. Meet with prospective clients

. Take care of all billing and accounting

. Social Media networking, blogging and photography

. Assist with graphic design, tour guide and park sitting

Specialty Products Global (walt disney world)

Office Manager/ HR Jan 11 to 8/11

. Interviewed and screened new applicants at job fairs, made decisions in

hiring

. Distributed and went over new hire papers and coordinated benefits with

employees

. Time and Payroll weekly and scheduling. Clerical and reception, purchase

orders

. Worked with various software programs and interfaced with Disney programs

such as SAP and Disney Portal

. Sales reporting and forecasting for inventory development. Worked alone

in office and kept in contact with management daily.

. Helped company become streamlined and more cost effective by offering

time saving ideas.

HD SUPPLY WHITECAP - Orlando, fl

Inside Sales 8/05 to 8/10

. Assisted sales manager with all aspect of sales. Quoted on jobs, gave

prices, and placed orders

. In charge of reconciling the books at month end. Was part of implementing

a new software programs.

. A/P& A/R, logistics dispatch and sent out sales reports daily to

management team, ordered raw materials

. When supervisor was out I worked alone and managed the office. I did

inventory and cost of materials report.

TUPPERWARE BRANDS CORPORATION

Independent Sales Consultant 4/97 to present

. Worked alone and as part of local team selling Tupperware. Trained new

consultants on Tupperware.

. Created Facebook page for business as a way to keep my customers informed

of specials

. Marketing emails and promotional material sent out monthly for sales and

new products

. Did presentations in homes and business, participated in webinars and

training classes

. Used Act contact database for customer information, Worked at trade shows

such as: Iaapa, Home Show, and Women's Show

SPHERION STAFFING SERVICES - CLEARWATER, FL and Orlando, FL

Administrative Assistant Temporary only 8/04 to 8/05

. Worked as a temporary employee in Tampa Bay and in Orlando on short and

long term assignments

. I was employed at places such as: Raymond James, Orange County Public

Schools, Kohler Power, Sunterra Resorts, Sea World Guest Services and

Sun Trust Bank, Market Researcher, reception and administrative for real

estate office in North Tampa.

SOUTHERN COMFORT FURNITURE

Bookkeeper/Executive Assistant 2/03- 1/04

Was in charge of all accounts. Reconciled bank statements each month and

entered into ledger

. Kept track of employee time and entered payroll or any changes to

employee taxes or address in Peachtree

. Assisted president of company with ordering of raw material for

manufacturing payday loans and typing company memos

. Answered phone and directed calls to various departments.

VOLUNTEER WORK

Daily Source.org Social Media Specialist 2010-2011

Central Florida Community Arts 2011-Present

Give Kids the World Village 2013- Present

Education

St. Petersburg College- Tarpon Springs, fl

AA EDUCATION /MINOR IN BUSINESS

HILLSBOROUGH COMMUNITY COLLEGE- TAMPA FL

GENERAL AA COURSES. COMPLETED COURSE IN OFFICE MANAGEMENT

CHAMBERLAIN HIGH SCHOOL TAMPA, FL Graduated

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