Active Directory & Messaging Engineer

Matthew J. Conroy

412-***-**** - cell

****.*********@***.***

Expertise Overview

1. Senior Engineer, with over more than 15 years of experience in IT, committed to achieving superior results. A successful track record related to technical matters. A creative and innovative leader possessing professional IT administration and management skill sets. An Energetic self-starter with a background in technical administration and networking, good communication skill set with people from diverse backgrounds, occupations, and cultures. Thrive on challenge and quickly adapt to new environments and responsibilities.

1. Dynamic career with strong leadership, relationship building, problem-solving, planning and team building. Lead technical specialist in Information Technology Services offering expertise in Active Directory, Exchange, Windows 2000/2003/2008, Citrix, Lotus Notes / Domino Servers, Terminal Services, Blackberry, VMware ESX 3.X, EMC SAN storage, Windows clustering as well as other various technologies.

2. Excellent track record of bringing IT projects in on time and within scope; providing a senior technical resource to maintain the highest level of confidence from management team. Maintain an active awareness of new technologies and understand the key risks associated to IT projects that require diligent management and proactive work; my combined interpersonal and communication skills along with my strong IT leader approach make the IT projects that I am involved highly successful.

3. Senior IT Systems Engineer who managed the daily operations of over 1500 Windows servers; installation and support of Windows 2008 32/64 bit OS; as well as supporting/maintaining VM virtual infrastructure consisting of approximately 700 ESX 3.X virtual guests (Windows 2000/2003/2008).

4. Senior Active Directory Engineer / Exchange Administrator handling administration, implementation, supporting and troubleshooting with accomplishments including: migration of AD 2003 to 2008, migration of Exchange 2003 to 2010, implementation and restoration of Active Directory forest, single OU, domain controllers, Migration of sites, support of remote sites / locations, FSMO roles / seizing roles, setting up domain controllers; as well as trusts.

Technical Skills & Training

Training

1. Project Management Institute (PMI) – Project Management

Microsoft Specific

1. Windows 2003, Windows 2008

2. AD / Exchange / IIS / TS

3. SharePoint

Exposure to other solutions:

1. Cisco, Dell, EMC, HP, IBM, NetApp, etc.

Certifications & Other Essential Information

1. Microsoft Certified Systems Engineer (MCSE 2003)

2. Microsoft Certified Systems Administrator (MCSA 2003)

3. Novel Certified Engineer (CNE)

4. ITIL Foundation Certificate in IT Service Management

Relevant Experience

1. Senior Systems Engineer @ ReedSmith – http://www.reedsmith.com – 8/2012 – 12/2012

1. Subject matter expert for Exchange and Active Directory infrastructure

2. Managed Exchange & Active Directory environment solely

3. Performed all levels of support for Wintel infrastructure

4. Lead team of engineers

5. Maintain and support Windows 2003 & Windows 2008 servers; providing the required daily support, maintenance, and management of the platforms.

1. Senior Systems Engineer @ Expedient – http://www.expedient.com – 8/2010 – 5/2012

1. Subject matter expert for Exchange and Active Directory

2. Managed storage and server sizing and planning tools

3. Migration of 300+ mailboxes from Exchange 2003 / 2007 to Exchange 2010.

4. Migrated and thoroughly documented the procedures to migrate from various environments to the latest version of Active Directory, Exchange, and Windows.

5. Design and implement Active Directory and Exchange. Manage all aspects of projects, including project plans, scheduling, and task management from the planning and design stages to the documentation, training, and transition stages.

6. Configuration and support of Guardian’s Windows infrastructure; which consisted of some of the following:

1. Windows 2008 32/64 bit OS / Windows 2008 NLB Cluster and Failover clustering

2. 500 + ESX 3.X Virtual Guests (2000/2003/2008)

3. 300 + Physical servers.

1. Maintain and support Windows 2003 & Windows 2008 servers; providing the required daily support, maintenance, and management of the platforms.

2. Designed, planned, and executed Exchange 2010 migrations for customers from Exchange 2003

3. Designed, planned and executed Active Directory 2008 migration from AD 2003.

1. Senior System Engineer @ Guardian Life Insurance - http://www.guardianlife.com/ - 11/2006 – 3/2010

1. Configuration and support of Guardian’s Windows infrastructure; which consisted of some of the following:

1. Windows 2008 32/64 bit OS / Windows 2008 NLB Cluster and Failover clustering

2. 700 + ESX 3.X Virtual Guests (2000/2003/2008)

3. 800 + IBM Physical servers.

1. Extensive support, installation and configuration of multiple web-based applications.

2. Maintain and support 2 active directories with multiple child domains.

3. Perform disaster recovery through EMC SRDF to alternate data center for ESX Virtual Servers, physical servers, and active directories.

4. Maintain and support over 1500 servers (Windows 2000/2003), provide the required daily support, maintenance, and management of the platforms.

5. Manage enterprise applications responsible for server builds, patch management, virtual machine management, virus scanning, etc.

6. Complete support of Active Directory

7. Analyze, log, and track complex software and hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs.

8. Handle installation and configuration of Windows 2003 Clusters running SQL Server 2005, Oracle, IIS Farms and Load Balancing

9. Lotus Notes client support / Domino Admin Server support and management – providing 2nd and 3rd level support for our Notes environment. Servicing a Global Notes / Domino messaging and collaboration environment.

10. Support and management of VMWare ESX Server farm.

11. Migrations / installations Voice Recording system with web interface

12. Upgrade on EMC DMX Storage

13. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

1. Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.

2. Provide day to day support to staff regarding daily operations to maintain functionality of complete server infrastructure

1. Monitor windows environment for anomalies and errors, reporting and escalation of issues.

1. Consultant @ Schneider, Downs & Company - http://www.schneiderdowns.com/ - 5/2006 – 8/06

1. Researched different encryption methods for project.

2. PGP automatic signing/encrypting. Installed and configured PGP encryption into the environment. Developed all documentation for the process, including installation.

3. Encrypted partitions/disk on systems.

4. Researched and tested Biometric authentication systems.

1. Team Leader / Lead Technical Specialist @ Federated Investors - http://www.federatedinvestors.com/ - 1995 – 5/06

1. Responsible for all Server Baseline image creation (W2K, Service Packs, Support Tools, Antivirus, EDM Backup Services, Post Service Pack Patches), Deployment, configuration, implementation and documentation. Detailed working knowledge of Altiris Rapid Deployment and Insight Manager.

2. Responsible for Disaster Recovery and Application availability operations between two Datacenters. Methods include the use of EMC SRDF, load balancing and Citrix Farms.

3. Technical Project Lead for Citrix XP facilitation. Responsible for all Citrix Servers including Citrix Secure Gateway and NFUSE Web interface integration. Most Citrix installations include Load balancing and Web Farms.

4. Installed various configurations of Exchange to reflect multiple configurations. Built 5 separate versions of Win2k/2003 servers, Win2k/2003 exchange servers in both stand alone and multiple cluster

configurations. Helped maintain existing mail servers. As Team Lead, converted Exchange 5.5 to Exchange 2000 Enterprise. Migrated data and mailboxes, created accounts and other tasks as required.

5. Technical Manager for Windows 2000 and Windows 2003 Active Directory implementation. Successfully migrated from Windows 4.0 Multiple Master Domain structure to Windows 2000 Active Directory Mixed Mode and then conversion to Native mode. Responsibilities for Internal Network and DMZ communications including provision of required ports needed for Application functionality via Firewall configuration and filtering.

6. Technical Manager for Enterprise Systems Support Group, which handles integration and support for all Servers as well as all applications on each server. Responsible for coordination and integration of internally developed application with more than 280 application Developers.

7. Implementation and support of the VmWare ESX Server into the Federated Investors environment.

8. Technical Architect for Duel Data Center (PGH & Southpoint Data Centers with 20 mile separation via Dark Fiber). This includes the planning and successful implementation using redundant Servers and EMC SRDF for failover.

9. Handle the installation and configuration of Windows 2000 Clusters running SQL Server 2000, Oracle, IIS Farms and Load Balancing.

10. Technical Project Lead for the implementation of the SAN and NAS using HP and EMC.

11. Advanced knowledge of EMC SYMM & Connectrix & Cellera equipment.

12. From 1997 – 1999 was the Workstation Group Manager, handled all workstation projects as the project manager as well the technical lead, this group provided 3rd & 4th level support to operations as well as the helpdesk. Also, handled the review process with the workstation staff. During this time, I was also handling server related issues on both NT & NetWare (3rd level support to other groups).

1. Project Leader for all deployments of NT 4.0/95 Baseline Image.

2. Handled all the administration, Updating & Maintenance on Netware 3.12 & 4.1 Servers for 500+ users.

3. Project Lead for conversion of 1,800+ Windows 3.1 workstations to NT 4.0 (200+ applications) – involved as the Technical Project Lead as well as the Project Manager.

1. Strong TCP/IP, DNS, DHCP and WINS skills.

2. Assist in the maintenance of Anti-Virus Software on all Federated Investors Netware/NT Servers.

3. Provide Level III support for Desktop Group, Comm. Group, and Help Desk Supervisors.

4. Provide continuing advanced support for all UNIX platforms.

1. Consultant @ Schneider, Downs & Company - http://www.schneiderdowns.com/ - 1987 - 1995

1. Perform all administrative and technical operations for systems running Netware/VMS & Unix/Xenix and Windows 3.1/Windows 95

2. Project leader for all internal computing matters.

3. Senior Technical Consultant for all Client related needs.

4. Developed, installed and support more than 40 Networks (25 Netware/15 UNIX/Xenix) for external clients.

5. Developed Netware Internetwork for 125+ users located in Pittsburgh, PA and Columbus, OH.

6. Performed Network installations (UNIX/XENIX and Netware), administration, disaster recovery planning, training and documentation for external clients.

7. Provide Level II Support for all internal staff members and clients.

8. Programming using Vax Basic, Datatrieve, Informix SQL, Dbase, Clipper, FoxPro for Windows.

9. Extensive experience and knowledge of All versions of Netware up to 1995, (MS Windows 1.0 - WFW 3.11, MS Office products, Lotus 123 and Dbase. Extensive experience with installation and support for Macola, MAS-90 and Real World Accounting software and CLR Fast-Tax tax software.

References furnished upon request

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