Customer Service Fort Worth

Meagan Cohen

******.*****@**.********.***

**** ******* **.

Fort Worth, TX 76132

817-***-****

SUMMARY OF QUALIFICATIONS

. Provided five years of dynamic customer service at a veterinary

clinic.

. Proficient in Microsoft Word, Excel, Power point, and Outlook

. Excellent communication and speaking abilities

. Self Motivated to accomplish goals and meet deadlines

. Familiarized with many animal health products

. Dependable, fast learner, and a dedicated professional

. Maintained customer relationships

EDUCATION

Bachelor of Science in Agricultural Services & Development Emphasis in

Agriculture Extension,

Minor in Animal Science and Horticulture

August 2010

Tarleton State University, Stephenville, TX

. Resident Hall Association 2005-2006

. Assisted in LDE Contest in Fall 2009

. Assisted in multiple CDE contests in spring 2009.

. Assisted in multiple CDE contests in spring 2010.

RELATED EXPERIENCE

Vet/ Kennel Tech

Southside Veterinary Clinic Fort Worth, Texas

June 2003 to August 2008

. Assisted doctor with treatment on patient

. Filed and filled out daily paperwork

. Administered vaccinations and medications

. Presented myself in a professional manner putting client's interests

first.

. Answered phones and answered questions that clients had in regards to

their animals

. Articulated with clients and ensured they were satisfied with services

rendered.

. Maintained boarding facilities/grooming facilities.

Volunteer

Humane Society of North Texas Fort Worth, Texas

May 2000 to May 2002

. Educated the general public in animal welfare related topics

. Assisted in animal adoptions

. Recorded over 600 volunteer hours in a two year time period

. Promoted the Humane Society of North Texas at remote events.

. Administered vaccinations and medications

. Helped to maintain animal care facility

. Recommended behavior management solutions

WORK HISTORY

Server, Deliver, Hostess Chadra Mezza & Grill, Fort Worth, Texas, February

2009 - present

. Promoted restaurant by marketing at numerous remote events

. Assisted owners in tasks related to restaurant

. Assisted in numerous caterings

. Maintained strong relationships with customers, having many return

specifically for me

. Answered questions in regards to caterings, deliveries, and

reservations

. Educated customers on the culture and meaning of the restaurant

. Ensured customers always left satisfied from initial greeting through

order completion

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