Customer Service High School
Resume:
Luiza M Brown
** ******** * ***** ***** FL *****
**************@*******.***
Objective
Loooking for the opportunity to join a growing organization to transfer the expertise and skills
gained in 5 years working in food and hospitality business.
Work Experience Boca Raton Resort and Club from feb 2012 to march 2013 Call center representative.Answering phone calls from all over the country helping customers with wathever they need.
Eden Ballroom Holywood FL from 08/2011 to 08/2012 banquet server.Set up the dinning room serving food and bavarages to the guests.
Dunkin Donuts, Boca Raton, FlL USA 03/2010 - 06/2011
Barista/Cashier
Multitasking customer service, cash register, preparing hot/cold bavarages and sandwiches .
Cleaning, organizing and restocking supplies.
Hilton Garden Inn Hotel, Boca Raton, FL USA 12/2009 - 03/2010
Banquets/Server
Catering food and bavarages to business conferences . Setting and breaking down meeting
rooms. Serving guests during breakfast and lunch.
Publix Greenwise Market, Boca Raton, Fl USA 02/2008 - 12/2009
Deli counter
Greeting every customer and serving product samples. Upselling products, slicing deli cuts and
cheeses properly and providing outstanting customer service.
Education
Joao Alfredo High School Rio de Janeiro, RJ Brasil 2002 - 2005
GED in A
I was a fast learner with good grades and outstanding performance .
Skills
I am proactive, ambitious, versatile and I have excellent communication skills. My goals were
customer satisfaction, mutual respect and cooperation between I and all team members.
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