Manager Customer Service
Resume:
Greenville, PA. *****
********@*****.***
A. William Allen (bILL)
To locate a full time Position in food service management on a seasonal basis...
OBJECTIVE
I hold A College Certificate in Food Service Management, and Nutrition, with a Serve safe
SKILLS &
Certificate, with endorsement to teach Serve safe, Tips Trained, Certified in Cooking I-II,
ABILITIES
Baking I, Food Purchasing and Storage Certified, Certified Hospitality Manager, Certified in
Marketing of Hospitality facilities, Bar and Beverage management
KITCHEN MANAGER-KATMAI LAND- BROOKS LODGE- ANCHORAGE AK
EXPERIENCE
03/2013-06/08/2013
Managed a staff of 8, plus dining room servers, purchased food, scheduled hours, made menus,
cooked, cleaned. Operated a remote lodge facility in a national park that was flying in only.
I was not a good fit for this position and we parted on good terms...
FOUNDER- PROVISIONS DIRECT
2010-current
Web Designer, purchased product, oversee shipping of materials, handle customer service for
clients who live in remote locations and need to buy food supplies and have it shipped, budgets,
marketing, customer contact, cash handling.
DEFIANCE HOUSE LODGE- BULLFROG UTAH
Oct 2012-May 2013
I worked the winter season at Bullfrog Utah, Glen Canyon Recreation Area, Lake Powell, I
oversaw a staff of 12, doing about 90,000 a month aver edge sales, with a bar operation,
employee dining room operation, and main dining room operation. I created the new menu with
the national park service, I was charged with menu design, ordering and inventory, hiring,
training, reports, cash handling, and supervision of the staff. .
OTHER PREVIOUS WORK
• Executive Chef Eltovar- south rim grand canyon 1993-1996
• Executive Chef Lodge North Rim 1996-1997
• Restaurant unit manager Outback Steakhouse 1998-2007
• Correctional Food Service- Pittsburgh, Akron, Erie, Mt. Olive Correctional 2008-2008-
seasonal manager temp status.
EDUCATION WCCC, YOUNGWOOD PA
Graduated with a certificate in Food Service Management, and Nutrition.
•
REMOTE North Rim Grand Canyon
LOCATION
• McMurdo Ice Station 1992- kitchen manager
WORK
• Bullfrog Utah, Defiance House Lodge
• Brooks Lodge, King Salmon Alaska Spring 2013 seasonal kitchen manager
• South Rim Grand Canyon
• Four Corners National Park
• Zion National Park
• Bryce National Park
•
NRA Serve-safe
CERTIFICA
• Cook I
TION
• Manager Certification
• Wait Staff Trainer
• Bar-Bev Manager
• Purchasing and Storage
• Baking 1
JIM ALBERT
REFERENCES
Lodge Manager- Brooks Lodge
***@**********.***
Dick Miller
Former Mayor Greenville PA
********@***.**.***
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