Customer Service Manager

DEEANN LORZEL

**** * ***** **** **. Glendale, AZ 85308

602-***-**** *******@*****.***

Accounting Specialist

Highly motivated with over 20 years of Accounting management experience and a

proven track record in the construction and technology industries.

Demonstrates strong accounting skills on multiple levels. Goal oriented hands-on leader

that consistently manages multiple projects simultaneously. Seasoned experience in all

facets of Accounting and Accounting software.

Areas of Expertise Include:

Revenue & Profit Projections Budget Management Highly Organized

Team Leadership AP/AR/Payroll Skills in Problem Solving

Detail Oriented Strong Customer Service

Strong Work Ethics Bank Reconciliation

EMPLOYMENT HISTORY

Computer Guidance Corp., Scottsdale, AZ 2007-2012

Quality Assurance Analyst/Auditor-Accounting Software

Responsible for testing proprietary accounting software for large construction companies

Audited Software to insure accuracy for all service packs

Provides ongoing information to development team, IT team and upper management to ensure

product reliability and performance

Responsible for test environments for multiple software releases for AP/AR/Payroll/Job Costing

Shuck and Sons Construction, Glendale, AZ 2003-2007

Cost Accountant

Responsible for costs affected by material and labor for residential and commercial framing

Complete job cost analysis monthly on over 20 jobs amounting to over 150 million a year

General ledger monthly maintenance of all asset and liability accounts including: fuel taxes/sales

tax/ inventory/unclaimed property and WIP

Bank reconciliations/general accounting/fleet accounting and overall insurance responsibilities

Instrumental in installation of new accounting software system Axapta and reporting requirements

Pierson Construction Corp., Tempe, AZ 1999-2003

Office Manager/Accounting Manager

Manage all aspects of Accounting Department. Responsible for all AP/ AR/ HR-Payroll/State and

Federal Reporting/Bank Reconciliation/Job Costing/Billing/General Ledger, and Monthly

Financials

Human resources including all employee benefits, workers comp, 401K and safety

Worked closely with customers and provided lien releases, AIA documentation, and change orders

Generated cash flow projections and monthly budgets

Responsible for conversion of American Contractor software to Bidtec

Miller Wagner and Co., Phoenix, AZ 1997-1999

Accounting Manager

Set-up daily processing of clients accounting needs including AP/AR/budgets/financials/cash

management/payroll and overall daily processes

Complete set-up of payroll using ADP and administration of all benefits

Responsible for complete management of each account including set-up on Peachtree Accounting

Software and complete conversions

Rupp Technology Corp., Tempe, AZ 1993-1997

Accounting Manager

Responsible for order processing, daily/monthly accounting functions including

AR/AP/Payroll/overall general ledger maintenance and financial statements

Managed installation of Great Plains Accounting Software

Responsible for controls associated with cash management/payroll quarterlies/sales tax and

inventory

Data Processing and Accounting Serv., San Francisco, CA 1986-1993

Branch Operations Manager

Set-up and managed implementation of a mail-order division for shipping of hi-tech software

products

Instrumental in the design and implementation of all customer service programs/order

processing/credit card management and client accounting reports

Prepared client contracts and designed all client based reporting packages

Maintained high level of communication with large Silicon Valley customers including Apple,

Software Publishing and other high tech companies

EDUCATION

San Jose City College 2 years Evergreen Valley College 1 year

San Jose, CA San Jose, CA

Area of concentration Area of concentration

Accounting Accounting

Business Administration

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