Customer Service Manager
Resume:
Jennifer Vessells
Baker, FL ****1
June 10, 2013
Dear Hiring Manager,
I believe I would be a great asset to your company as your Office Assistant. I have
been a Manager and Assistant at a retail store for the past four years assisting with payroll
of approximately $150,000 annually. I have also handled the payments of vendors of
approx. $200,000 annually and managed the ordering of various stocks averaging to
$365,000 annually. I handle over a million dollars in sales, inventory, and ordering
annually. I am great with multi-tasking and very detail oriented.
I am currently enrolled at Troy University pursuing an Associate’s Degree in Business
Administration and then I will be pursuing a Bachelor’s Degree in Accounting. I am also
currently taking a QuickBooks certification class; which I intend to complete within the
next two weeks.
• Through my coursework, I acquired in-depth computer proficiency and a profound
belief in the importance of effective communication in today’s growing
entrepreneurial endeavor.
As you can see, I am goal-oriented, driven, and not afraid of hard work qualifications
vital to anyone who will be a productive staff member for your firm, as I would like to
be.
Please feel free to contact me if you have any further questions, I look forward to hearing
from you.
Sincerely,
Jennifer Vessells
Education
2000 High School Diploma Baker High School, Baker, Fl.
• Currently enrolled at Troy University for Accounting and Business
Administration.
• Currently working towards certification in QuickBooks
Professional Profile
Career Objective
To acquire a position that is challenging where I can utilize and further my skills.
Skills Summary
Assisting with Payroll Accounts payable
• •
Bank reconciliation Accounts receivable
• •
Customer Service Various Administrative duties
• •
•
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Professional Experience
August 1, 2012-Present PT Contract/Laborer, Wise Equipment Crestview, FL.
• Bank reconciliation
• Assisting with Payroll
• Managing inventory
July 2009-Present Manager/Assistant, TJ’s Wing, AL.
• Answering phones and handling requests
• Accounts payable
• Accounts receivable
• Retail sales and customer service
• Managing purchasing of various stock and fuel of approximately $28,000
per month
• Physical inventory
• Managing credit card merchant services accounts
• Receiving, inspecting, and stocking of ordered goods
• Following up on discrepancies and communicating deficiencies to
distributors
• Accounting for and managing cash till
• Assisting in owner’s absence with bank deposits
• Assisting with payroll
• Assisting owners with various task upon their request and/or in their
absence
• Assisting with delegating tasks to staff
• Providing Employee Training
• Various Administrative duties
•
•
Oct. 2007-July 2009 Daycare Provider Spanish Fort, AL.
Aug. 2006-Oct. 2007 Manager/Assistant, TJ’s
Wing, AL.
•
• Customer service
• Assisting with payroll
• Accounts payable
• Accounts receivable
• Answering telephones
Oct. 2004-Nov. 2006 Manager, Shockley Springs
Nursery Baker, FL.
•
• Management of inventory
• Assisted with production and packaging of merchandise
• Receiving shipments and handling accounts payable
• Delivering merchandise
• Running errands for supervisor
• Purchasing supplies
•
• 2004 (TEMP.) Contract/Laborer, Wise Equipment Crestview,
FL.
•
• Obtaining charge authorizations for credit card retail sales
• Answering multi-phone lines and taking messages
• Reconciling inventory
• Pricing inventory
• Filing, faxing, copying documents
•
•
• Sept. 2002-Oct. 2004 Homemaker
•
• May 2002-Sept. 2002 Travel Agent, Travel Ezz Destin, FL.
•
• Customer service
• Researched and bookings for airplane tickets
• Price quotes on package airfares, rental cars, and hotels
• Answering multi-phone lines
• Retaining airport codes among other coding
Contact this candidate