Quality Assurance Engineer

Greg Mayzel

*** ***** *** **** ***., San Francisco, CA 94110. Tel: 415-***-****, email: *******@*****.***

Objective: To take on a role in business operations as a Business or Systems Analyst to provide effective

solutions that help organizations to become the most effective.

Professional Summary:

• 12+ years of engineering, business and QA experience.

• Delivered high quality products and documentation in timely fashion.

• In depth knowledge and understanding of Software Development Life Cycle (SDLC).

• Strong experience creating business requirements, workflows, specifications, test plans and use

cases.

• Expertise in system design, development, documentation and testing.

• Excellent communication, analytical and problem solving ability.

• Hardworking and reliable.

Technical Summary:

• Languages: C/C++, Java, JScript, Visual Basic, VBScript, HTML, XML, SQL, C Shell script,

Python.

• Platforms: Win32, UNIX, Linux, Macintosh.

• RDBMS: MS-SQL Server, Oracle, MySQL.

• Software: MS-Project, Silk Test, WinRunner, LoadRunner, MS-Visual Studio,WebSphere,

WebLogic, MS IIS, WebMethods, Lotus Notes, Visio, Perforce, Hark, Nuance, Via Voice, MS

Office Suite.

Professional Experience:

January 2012 – now, Sr. Business Analyst at Discovery Cast

• Manage and oversee all product delivery operations: requirements, development, test, release,

monitoring and support.

• Requirement Gathering and Analysis.

• Solution design and prototype development.

• Document test requirements, test designs and test plans.

• Test new application features and enhancements (includes unit, integrated, regression, ad-hoc, and

UAT testing).

• Work with geographically dispersed organizations (West/East Coast in the U.S.; India).

June 2010 – December 2011, Business System Consultant at Wells Fargo Bank, SIS Inc., San Francisco,

CA

• Manage business expectations in the form of product features and enhancements.

• Lead Analyst for all YOM Collections Platform projects for WFF, PCM, EFS, HEQ, WFHM

• Create and direct the development of detailed business requirements and detailed functional

requirements.

• Write Use Cases and Design Documentation for high visibility projects.

• Participate in the development of detailed software design specification and other technical

documentation throughout the SDLC.

• Direct and monitor all activities from initiation to delivery.

• Work with both business and technology partners to develop technology concepts, requirements and

design alternatives for new systems initiatives.

• Lead meetings for users, liaisons and management about projects, designs, processes.

October 2006-October 2009, Self Employed

• Manage, finance, oversee multimillion dollar real estate/construction projects.

• Build team of Architects, Engineers, Craftsmen, Real Estate/Mortgage Brokers and Attorneys.

• Obtain permits through San Francisco Planning/Building Inspection Department.

• Drive projects to successful completion ahead of schedule and on budget.

• Manage, maintain rental properties and tenant relationships.

• Negotiate tenant leases extensions and terminations.

• Oversee successful sales of the properties.

June 2004-October 2006, Senior Quality Assurance Engineer, StubHub, San Francisco, CA

• Determine approach, scope and time estimates for testing activities on various stages of the project.

• Coordinate resources for proper work distribution.

• Work closely with management to define process and direction for team.

• Validate technical designs created by developers against functional specifications.

• Analyze business requirements for business process expertise.

• Create and implement automation testing framework and standards.

• Develop automated load/stress/performance test suite with LoadRunner.

• Coordinate and distribute automation testing results.

• Conduct Joint Application Development sessions with stakeholders throughout SDLC to resolve

open issues.

• Led team meetings

• Mentor other team members.

February 2002-April 2004. Senior Quality Assurance Engineer, Wells Fargo Bank, San Francisco, CA

• Create test suites and test cases based on business requirements and functional specifications.

• Work closely with stakeholders for test plans, cases and problem resolutions.

• Coordinate, perform and report testing on development, integration and production phases.

• Attend daily project status, bug review, and QA team meetings.

• Improve testing strategies/approaches to deliver high quality products on time.

July 1999-July 2001. Application Developer/SQA Engineer, Allegis Corporation, San Francisco, CA

• Gather requirements, design, code and test new application modules with ASP, Jscript, VBScript,

HTML and SQL.

• Create myriad documentation to support development effort: technical design documentation,

workflow diagrams and business/system use case documents.

• Design and implement key concepts and workflows of new application modules.

• Define and develop user interface.

•Design and implement custom PRM solutions.

• Create automated test suite of Allegis Sales Partner application with Silk Test.

• Prepare test plans and test cases.

June 1997-June 1999. Quality Assurance Engineer, Ume Voice, Inc., Novato, CA

• Prepared unit, integration and system test plans.

• Write test cases and created bug status reports.

• Prepared test environment to conduct the testing on both UNIX and Win32.

• Automated regression of the UME Voice trading application with Silk Test

• Create evaluation scripts of the daily trading activities (Python, C shell).

• Execute test cases, documented and tracked test results.

• Verify bug fixes.

Nov. 1996-Apr. 1997. Quality Assurance Engineer, Tyecin Systems, Inc., Los Altos, CA

• Help preparing test plans and test cases.

• Execute test cases.

• Document incident reports to the bug tracking system.

• Verify bug fixes.

Education:

BS in Computer Science, San Francisco State University

References available upon request

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