Manager Customer Service

STEVE LYMAN

***** ****** ********, ****, ** ***** C: 515-***-**** ********@*****.*** Summary

Award-winning Chef/Kitchen Manager bringing 34 years of experience in Culinary Arts as follows:

Food Preparation and Presentation

Core Competencies

Recognized throughout career for being visionary Chef and supervisor with in-depth knowledge in all facets of cooking and management. Solid organizational, communication, leader, and team building skills. Expertise in Culinary Arts practices like food preparation, menu development, kitchen/staff management, and inventory purchase/control.

Focused on setting high expectations and raising service standards.

Professional Profile

Ridgestone Golf Course, Sheffield, IA Chef/Kitchen Manager Sept. 2008 - May 2013 Head working Chef. Scheduled and directed staff in daily work assignments. Efficiently resolved problems or concerns to the satisfaction of all parties. Monitored restaurant and ensured food quality and service standards were always met. Controlled food, beverage, and labor costs. Maintained high levels of cleanliness, organization, storage, and sanitation.

SLYCHEF LLC DBA, Angelina's Food & Spirits, Clear Lake, IA Owner/Operator/Chef Aug. 2004 - Sept. 2008 Oversaw every aspect of business. Head working Chef. Managed front and back of house operations, purchasing, accounts payable/receivable, and all bookwork. Hired and trained all staff. Designed and developed menu.

Angelina's Food & Spirits, Clear Lake, IA Chef/Kitchen Manager May 2001 - Aug. 2004 Head working chef. Assisted in purchasing and inventory, menu development and design, staff hiring and training, and staff scheduling. Education

Des Moines Area Community College, Ankeny, IA Hotel and Restaurant Management

Kitchen and Staff Management

Menu Design and Development

Accounts Receivable/Payable

Inventory Purchase and Control

Customer Service

Business Acumen

Highly skilled in overseeing food preparation, presentation, and cooking with ability to maintain a high level of sanitation and cleanliness.

Proven ability to effectively handle responsibility with minimal direction from superiors while supervising personnel and providing team leadership.

Demonstrates knowledge and experience in preparing a diverse range of cuisines.

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