Customer Service Sales
Resume:
REHAB AYOUB
*** ****** *** ****** ****** NY *****
***********@*****.***
OBJECTIVE To obtain a challenging position that would allow me to enhance my knowledge and
Contribute my skills to the growth of the organization.
EDUCATION BARUCH COLLEGE, CUNY New York, NY
Bachelor of Business Administration, Graduated May 2008
Major: Finance and Investments Minor: I/O Psychology GPA: 3.6/4.0
Work up to 40 hours a week, while attending college full time
KINGS BOROUGH COMMUNITY COLLEGE Brooklyn, NY
Associate of Applied Science, Graduated January 2006
Major: Computer Information Systems GPA 3.8/4.0
RELATED
COURSEWORK Principles of Accounting Statistics
Money, Banking and Monetary Policy Management
Information Systems and Technologies Business Law
Corporate Finance
EXPERIENCE
2/07 – 2/08 CITIGROUP / SMITH BARNEY New York, NY
Financial Advisor Assistant
• Researched and Compiled Mutual Fund performance results for quarterly reviews.
• Performed Weekly mailing campaigns for prospects interested in Municipal Bonds
• Selected and Organized client approved information for New Customer Welcome Kits.
• Responsible for timely filing of trade sheets for review by compliance.
• Managed prospecting schedule with timely invites and follow up for new business acquisition.
• Created Database for new sales leads garnished from various sources.
7/02 – 1/07 ABRAHAM ALL APPLIANCE REPAIR Brooklyn, NY
Assistant Manager
• Assist the management team in all aspects of planning, implementation, and daily operations.
• Analyze weekly profit and loss spanning thousands of dollars by producing business expenditure financial spreadsheets.
• Interact with clients and introduce them to products and services directed towards their individual needs.
• Supervise staff of four sales associates by ensuring that all respective occupational functions are being fulfilled.
• Evaluate discrepancies between invoices and shipments in order to assess errors in tracking and inventory.
• Establish and organize payroll schedule, which is updated on a weekly basis.
• Manage office correspondence and help maintain excellent customer service by confirming scheduled appointments.
2/00 – 2/01 BANKO POPULAR Brooklyn, NY
Customer Service Representative
• Ensured regulatory and procedural compliance by monitoring the filing of confidential IRS documents.
• Responsible for balancing a cash drawer and keeping accurate records of the cash if a teller was absent.
• Facilitated implementation of security regulations by actively monitoring ATMs and conducting nightly lockups.
• Provided daily reconciliation of transactions and night deposit of bank intake.
• Conducted wire transfers to foreign bank accounts.
• Opened new accounts for clients.
• Supervised five tellers to ensure banking guidelines were being properly maintained.
SKILLS Languages: Fluent in Arabic (reading and writing)
Technical: Proficiency in Microsoft Office including Excel, PowerPoint, Outlook, and Word
ACTIVITIES ● Investment Banking Club at Baruch College, Active Member
● Volunteer independently at South Nassau Medical Center
• Raise awareness and provide services for the Salvation Army
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