MICHAEL C. KINSLEY
San Francisco, CA
**************@*****.***
SUMMARY
Senior Systems Analyst/Designer/QA Analyst with extensive experience in
gathering, documenting, analyzing and testing customer and regulatory
requirements. Expert at creating detailed system specifications including
online and report layouts, communicating user expectations to programming
and QA staff, and keeping deliverables accurate and timely. Award-winning
customer service skills.
PROFESSIONAL EXPERIENCE
SUNGARD - ASSET MANAGEMENT, Wayne, PA 2010 - 2012
Contractor via Innovative Solution Advisors, LLC, Dallas, TX
. Developed complex test plans using MS Word and Excel for cost basis
and other regulatory enhancements to the SunStar system, as described
below. Executed tests for both online and batch processing and
documented results. Gathered requirements on-site at major client
installations. Assisted with the design of system on-line screen and
report additions.
. Wrote hundreds of pages of conversion mapping Excel documents from
SunStar to the Stream system and from CSSII to Stream. Monitored
conversion progress of a current SunStar client to Stream.
SUNGARD DATA SYSTEMS, San Mateo, CA 1984 - 2002
a Financial Software Development Company, division of SunGard, Wayne, PA
Manager, Systems Analysis and Design 1995 - 2002
. Gathered, analyzed, documented and prioritized all customer
requirements and regulatory changes to enhance and maintain SunStar, a
shareholder recordkeeping system of over 3 million lines of code.
Wrote Statements of Work, RFI's, system specifications and user
documentation. Conducted extensive walkthroughs with users and
programming/QA staff. Doubled system size for new features worth over
$2 million and license revenue over $10 million.
Manager, Systems Development 1989 - 1995
. Manager of entire SDLC for a department of 15 providing all analysis,
design, programming, QA testing and documentation for SunStar, a
complex and innovative COBOL II mainframe Corporate Trust application
for investor accounting and transfers of stocks and bonds.
Documentation exceeds 12 volumes and includes every one of the
system's 500+ CICS online screens.
. Developed new system modules to attract new corporate and bank clients
and to expand service to existing ones, resulting in millions of
dollars of new business. Gathered requirements across the U. S.,
Canada, the U. K. and Europe.
. Hosted annual user group meetings of over 60 user representatives.
. Designed system solutions to exceed regulatory requirements from IRS,
SEC, ACH and state taxing agencies.
MICHAEL C. KINSLEY
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Manager, Software Quality Assurance 1986 - 1989
. Launched a brand-new quality assurance department, significantly
improving the reliability of software released to networked or
licensed corporate and bank customers. Created test plans and scripts
for online and batch functions.
. Devised all policies, procedures, forms and formats.
Senior Systems Analyst 1984 - 1986
. Diagrammed all data and functional requirements to build a system from
scratch. Developed comprehensive data dictionary.
. Presented new system features and functions to existing client base,
and led presentations/RFI's for potential new customers from coast to
coast.
JONES LANG LASALLE, San Francisco, CA 2004 - 2005
International Property Management Company
Accountant and Vendor Liaison for Bank of America
HAIGHT ASHBURY FREE CLINICS, INC., San Francisco, CA 2006 -
2009
Non-profit health services legend
Accounting and Finance/Contracts Management, Senior Accountant
EDUCATION
BA - Spanish and Spanish Literature, University of Rochester, NY
IT Project Management Certificate, American Management Assoc., Washington,
DC
Post-graduate training in database technology, programming, economics, and
analysis methodologies, University of California, Berkeley
Financial Accounting, City College of San Francisco, 2008
ADP Payroll, 2008
TOOLS AND SKILLS
MS Word, Excel, PowerPoint, Visio, Project, FundWare
Data Flow Diagrams, both Yourdon and Gane & Sarson
Facility in Spanish