Career Objective: Network Engineer/ Software Engineer/ Manager

Tuan *

TUAN DUC PHAN

*** ***** **** **

CARY, NC 27513

919-***-**** or Email: abx4ay@r.postjobfree.com

Career Objective: Network Engineer/ Software Engineer/ Manager

EDUCATION

NORTH CAROLINA CENTRAL UNIVERSITY, Durham, NC

Bachelor of Science in Applied Mathematics, 2013

FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE, Fayetteville, NC

Associate of Applied Science in Electronic Engineering Technology, 1997

HONRS AND ACTIVITIES

FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE: Dean’s list, 1995-1997 and Foundation

Scholarship recipient, 1995-1997

WORK HISTORY

06/08-Present: DREAMING NAILS SPA

Cary, North Carolina

Nail Salon Manager: Customers Service Assurance, Accountancies, Human Resource, and

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Customer Satisfaction (assurance employees working culture and working habit, then can be scheduled

customers to appropriate employee).

Technical Design: design business card, gift certificate, and price list by using Microsoft Office.

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08/05- 08/10: TROXLER ELCTRONIC LAB. INC

Research Triangle Park, North Carolina

Team Leader: Maintain a leadership role provides guidance, instruction, direction, daily job

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assignment, and support to team members.

Test, Debug, and Maintenance Technician: Perform troubleshooting, analyzes, debug from

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system to component level and maintenance test facilities.

Provide internal and external customers’ electronic technical support and trouble shoot Troxler

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products (Gauge Assembly, Gyro Assembly, and NTO Assembly).

08/03- 06/05: CELESTICA ELECTRONIC CORP

Morrisville, North Carolina

Test and Debug Technician: Perform test, troubleshoot, and analyze from system down to

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component level.

Test and Development the new network OCS System of Broad Wing products (OC 3, OC 12,

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OC 48, and OC 192).

•Provide customer guideline of their products and technical support for the products, which we produce

and test.

08/98- 04/02: ALCATEL NETWORK SYSTEM

Raleigh, North Carolina

Team Leader: Maintain a leadership role as Daily Assignment Coordinator (DAC) for overall

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ADSL and Cross Connect test areas.

Continuous Improvement Team Leader (CIT): providing leadership and guidance for the

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implementation and solution of Total Quality and process improvement issues.

Test Technician: Perform troubleshooting, analyzes, debug from system to component level.

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Technical Assistance and Test Development for the full line of Asymmetric Digital Subscriber

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Line (ADSL)(DS1NT, DS3NT, ACCU), Cross Connect, and Light Wave (OC3, OC12) products.

Tuan 2

Technical Training Coordinator: train new technicians at all level of test areas, including

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Incircuit test (HP3070), Functional test (LDR, RDX, 163X-SX UTOMATED), and ADSL System test.

08/97-08/98: NORTHERN TELECOM

Research Triangle Park, North Carolina

Test Technician: Test, analysis, troubleshoot, and debug to component level of the Nortel

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telephone switching products by using current and voltage meters, oscilloscopes, and various other test

equipment: Teradyne L210 and L353, Teradyne Z, and W.G functional test facilities.

• Specialize training in test, troubleshoot, debug, and test development of the Spectrum Analyze with

Nortel Engineering group.

SOFTWARE EXPERIENCE

Programming Language and Computer Background

Studied Java programming at North Carolina State University.

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Studied C, C++, and SAS, and MATLAB programming at North Carolina Central University.

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Expert working with Window XP, Window Vista, Window 7, Linux, and Unix, Microsoft Office (Word,

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Excel, Publisher, and Note One.)

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