Customer Service Electrical Engineer

RYAN GUERRERO

**** *. **** ***. ( Park Ridge, IL 60068 ( 847-***-****

************@*****.***

SKILLED MAINTENANCE MECHANIC

Technician-minded, maintenance experienced individual with proven

mechanical and hands-on skills trained to safely operate forklifts.

Teachable team player with organizational proficiencies, excelled service,

and multi-tasking skills within fast-paced environment. Self-managed and

motivated contributor accomplished in the art of equipment fixings. Upholds

professional demeanor and capable of ensuring sanitary environments seeks

Maintenance Mechanic position.

QUALIFICATIONS SUMMARY

. Monitor and inspect operating condition of equipment including:

cooking ovens, walkie-talkies, light fixtures, refrigerators, and

heating/air conditioning units using soldering guns, crimpers, and

micrometers.

. Ensure excellent customer service by providing a friendly environment,

which includes greeting and acknowledging, maintaining solid product

knowledge and all other aspects of customer service.

. Noteworthy communication skills development through co-worker

interactions, collaborating with supervisors, following blueprints,

and troubleshooting equipment according to written and verbal

instructions.

RELEVANT EXPERIENCE

ELECTRONIC ENGINEER - INTERNSHIP, Prince Castle, Carol Stream, IL

June 2012 - August 2012

. Enhanced profound ability to install, operate, and make repairs

Fortune 500 (McDonald's) cooking equipment.

. Evident display of remarkable ability to keep accurate records of

installations, maintenance, and repairs.

. Increased capability to quickly analyze situations and take effective

action in preventative or predictive upkeep.

. Commended for multitasking abilities, carefully yet quickly performing

maintenance of oven circuitry.

. Safely handled power tools including power saw, machines, and hand

tools to complete necessary duties.

. Monitored and inspected operating condition of state-of-the-art oven

equipment following strict safety guidelines.

. Actively assisted in fulfilling duties with or without direct

supervision, identifying need and carrying out the duty.

MAINTENANCE MECHANIC, Manpower, Palatine, IL January

2010 - September 2011

. Assembled high-tech walkie-talkies and cable boxes taking accurate

inventory of equipment needing repairs.

. Safely operated Crown Clark Forklifts professionally building,

loading, arranging, and transporting pallets.

. Effectively repaired CNC machinery reading and following blueprints,

troubleshooting equipment as needed.

. Transported products from production/receiving areas to various

warehouse locations using powered vehicles.

. Put away own product, unloaded inventory trucks, organized, and

stacked merchandise for easy client retrieval.

. Successfully programmed, troubleshot, and repaired Allen Bradley PLC

machinery within timely manner.

ELECTRICAL MAINTENANCE TECHNICIAN, Target, Glenview, IL

September 2005 - November 2009

. Analyzed readings and temperatures on operating log sheets to ensure

preventative maintenance.

. Scanned and sorted parcels to guarantee delivery to the correct

destination keeping accurate records.

. Consistently maintained a clean, safe space cross trained in shipping,

receiving, picking, and packing.

. Attended daily meetings discussing and resolving complex dilemmas and

exceeding weekly quotas.

. Complied with all applicable health and sanitation procedures,

adhering to safe work practices.

. Repaired light fixtures, refrigerators, and conveyor belts, following

procedures, paying close attention to detail.

EDUCATION

Bachelor of Science in Electronic Engineering Technology - 2012

DeVry University, Chicago, IL

Associate of Applied Science in Electrical Engineer - 2007

Harper Community College, Palatine, IL

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