Customer Service High School

Location:

Salary:

8.50

Posted:

June 12, 2013

ZAKIA WALCOTT

DELTONA FL, *2738

************@*****.***

OBJECTIVE

To secure a position with a company using my experience, education and background in customer

service which offers growth and advancement opportunities.

SUMMARY

• Results-oriented with a strong work ethic; consistently meets/exceeds goals.

• Experience encompasses extensive client services.

• Excellent skills in adapting to clients and taking control and ownership of a situation.

• Rapidly builds trust with clients and focuses on customer satisfaction.

• Excellent organization, prioritization and with the ability to multi-task in a fast-paced

environment.

• Quickly learns new products and procedures; excellent team player; able to work independently

with minimal supervision.

• Proficient in Microsoft portfolio.

EXPERIENCE

JC Penney – Sales Associate

09/2010 – Present

Customer service, assist customers in making payments, handling large sums of cash, placing change

orders, and opening/closing cash draws. Assisted customers with on-line orders via phone and in person.

Works with visual team on creating displays for store. Exceeds goals for credit applications.

EDUCATION

Seminole State of Florida - associates in Health Service Administration

• Certification in Dental Assisting

• Radiology Certificate/Expanded Functions Certificate

• Intern – Greenberg Dental

PERSONAL

• Student in Pee Wee Panther at Pine Ridge High School, Deltona, FL

• Donates blood for Red Cross