Customer Service Sales

JORGE E. SILVA

**** ***** ***** ***. ***. *** ● Winter Park FL 32792 ● 407-***-****

**********@*****.***

Experience

Champs Sports; Sales Associate; Orlando, FL 02/11-Current

• Proficient in completing mandatory visual updates

• Assist in maintaining sales floor decorum

• Maintained organized stock room for incoming shipments

• Adept to process incoming and outgoing shipment

• Training new hires on company standards and practice company policies

• Maintained a balanced register and control transactions for affiliated stores

Baronda Restaurant; Administrative Staffing Assistant; NY, NY 06/08-06/09

• Performed range of tasks as operational support for Regional Staffing and

Scheduling Planners

• Prepared, transcribed, composed, typed, edited, and distributed agendas and

minutes of meetings

• Updated files, databases, records, and calculation for Staffing Planners

• Sorted, reviewed, screened and distributed incoming and outgoing mail

• Printed employee scheduling, verified open job count, and filled in new-hire

requisitions for Human resources

Fastrac Gas/Market Station; Assistant Manager; Amsterdam, NY 11/07-07/08

• Provided quality courteous service to all guests

• Prepared cash inventory control for employees and shifts

• Maintained reports on merchandise inventory, gas readings and repairs efficiently

per company standards

• Replenished merchandise on shelves, rearranged displays to promote sales

• Ensured food was safe by the NYS health standards

Centro Civico; Outreach Mentor, Amsterdam, NY 04/05-08/06

• Motivational Speaker to young children in the Arts, Aids and many other topics

they wanted to discuss

• Taught sexual education to youth’s. Listened to their questions and responded to

the best of my ability

• Assisted in scheduling program classes

• Sold AIDS awareness collectables, Moving Aid

Education

Valencia Community College; Winter Park, FL 2010-Current

• Associates in Science Degree

Amsterdam High School, Amsterdam, NY June 2008

• H.S. Diploma, General Education

Technical Skills/Proficiencies

• Experienced in customer service and office support environments

• Interface well with patrons, professionals, children, and students

• Quick Staff, MS Office, Power Point, Vista, Adobe

• Fluent in Spanish, Some Portuguese

• Adaptable to any environment

Awards / Accomplishments

Completion of Peer Leadership Program, Amsterdam, NY June 2008

Completion of Science Technology Program, Amsterdam, NY June 2008

*References available upon request*

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