Six Sigma Project Manager

* ****

Maria Voitovski

*** * ****** ***., *** Tan Valley, AZ 85140

Phone #971-***-**** E-Mail Address:**********@*****.***

Summary of Qualifications:

Computer and excellent interpersonal skills. Good listening and communication skills. Detail oriented,

methodical, organized, goal oriented, accuracy and attention to details. Recognized by management for

strong work ethic and dedication. Participated in Six Sigma project for eliminating defects and waste that

undermine customer loyalty by using DMAIC (define, measure, analyze, improve, control). Proficient in

10-key, Microsoft Office (Power Point, Word, Excel, Publisher).

Professional Experience:

Front Desk Medical Office

10/10/2011 To 2/28/13 Pain Resources Chandler, AZ

Answered phones, checked faxes, prepared charts for medical review and schedule appointments

for patients. Used Practice Fusion for patient medical records.

Utilized kindness, tact and courtesy to ensure positive patient response to service.

Account Manager/Accounts Receivable

1998 To 2009 Textron Financial Lake Oswego, OR

Managed 13 financial accounts with a portfolio of over $10M. Customer retention 100%.

Determined credit worthiness and handled collections. Viewed Summary, Detail and Aging

financial reports of all previous day activities. Ensured compliance with Sabanes Oxley

requirements and monitored accounts for potential risk and took the necessary steps for

delinquent accounts.

Performed credit analysis of Dun and Bradstreet Reports and prepared a recommendation of

credit limit. Established and approved credit limits for debtors up to $50,000.

Calculated and sent funds to customers each morning after reviewing the financial statements.

Frequent communication with customer regarding their financial standing.

Cash Researcher/Accounts Receivable

1989 To 1998 Systran Financial Services Tigard, OR

Researched cash application and banking error, prepared and made deposits.

Solved cash issues by contacting debtors and applied cash using relevant cash codes.

Strong 10-key by touch and knowledgeable of cash application, Lock Boxes, Invoices, Cash

Receipts.

Prioritized daily work and meet strict daily deadlines. Multitasking.

Education & Professional Development:

Associate of Applied Science in Accounting, Portland Community College, OR 2009

Associate of Applied Science in Management, Portland Community College, OR 2011 2011

2 Page

Diploma in International Business, Portland Community College, OR 1993

Graduate Dale Carnegie Course for Business Professionals 1997

Reference: Available upon request

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