Service Assistant

ANGELICA NICOLE RODRIGUEZ

****C Run of the Oaks Dr. 512-***-**** Cell

Austin, Texas 78704 ****************@*****.***

OBJECTIVE:

A position in the field of Human Services requiring an effective communicator with excellent counseling skills, a proactive style of

management, and the ability to work with diverse populations.

EDUCATION:

Our Lady of the Lake University San Antonio, TX 2006-2010

Bachelor of Arts, Psychology

Criminal Justice

Violence Prevention & Intervention certification

INTERNSHIPS:

Bexar County Courthouse, DRL San Antonio, TX Oct-Nov 2010

Director of Domestic Relations Office, Tony Neugebauer

• Assisted in providing services to non-custodial parents with visitation issues

For a Better World San Antonio, TX Oct-Nov 2010

Dr. Deneece Ferrales

• Experience in conducting custody evaluation and adoption study

• Assisted in facilitating and MMPI

• Wrote adoption case report

WORK EXPERIENCE:

Texas Senate Engrossing and Enrolling Austin, TX January 2013-Present

Bill Clerk

• Performs and assist in administrative duties

• Assist in the enrollment process of Senate Resolutions and Bills

• Red-lining copies of Senate Resolutions and Bills

• Receptionist

Texas Senate Sergeant-At-Arms Austin, TX April 2011-December 2012

Senate Legislative Administrative Support

• Experience in working Senate committees and chamber

• Knowledgeable with office machinery and data entry

• Assists supervisor when needed

• Phone Monitor

Chartwells Food Services San Antonio, TX Sep 2008-Dec 2010

Cashier/Supervisor

• Cashier

• Supervised five personnel

• Responsible for making employee schedules weekly

• Responsible for conducting weekly inventory of all products

Our Lady of the Lake University San Antonio, TX Oct 2007-Dec 2009

Residence Life Assistant

• To remain on-staff in Residence until the day following the last scheduled undergraduate exams in both December and May.

• To act in my personal life, at all times, in a manner congruent to the responsibilities and position with which I am entrusted.

• To act as a liaison person between the Residence students and the Coordinator/Associate Director of Residence Life.

• To complete all paperwork promptly and efficiently (incident reports, FYI’s, safety inspections, lock-out list, and maintenance

reports)

• Facilitated educational programs for resident students and created educational bulletin boards monthly

HONORS/AWARDS:

• President’s Service Award (2010)

• President’s Service Award (2009)

• Resident Assistant of the Year Award (2009)

• Program of the Year: Honorable Mention (2009)

MEMBERSHIPS/ACTIVITIES:

ORGANIZATIONS:

Epsilon Sigma Alpha International Sorority: a community service-educational based sorority; active member since March of 2008;

Completed 253 hours of community service while a student at the university. Held these specific chairs and responsibilities while an

active member:

• Service Coordinator

•

Jonquil

•

Social Coordinator

•

Student Government Representative

•

President

VOLUNTEERISM:

Volunteered with several organizations such as: MATCHPATCH, United Way, Guadalupe Home, Boys and Girls Club, Our Lady of the

Lake Convent, Our Lady of the Lake annual Homeless event, San Antonio Parks and Recreation, American Heart Association, Food

Bank, Habitat for Humanity, and Head Start Program.

Conducted and facilitated numerous fundraisers for the following organizations:

• March of Dimes

• Easter Seals

• St. Jude’s Children’s Research Hospital

• Boys and Girls Club

• MADD

• MDA

• American Foundation for Suicide Prevention

• CASA

• American Heart Association

• Food bank

SOFTWARE/SYSTEMS SKILLS:

Proficient with Microsoft Office Applications such as: Microsoft Word, PowerPoint and Excel

Knowledgeable of SPSS, CMS, and Adobe Software

REFERENCES: Available upon request

Contact this candidate