Manager Sales

RUSSELL ARELLANES

**** ********* **** *** ***, Claremore, Oklahoma 74019 (H) 918-***-**** (C) 918-***-**** *************@*****.***

Professional Summary

I am a highly proactive manager, with two years of experience in team leadership in the

restaurant and hospitality industries. Background includes sales, management and front and

back-of-the-house operations. Experienced shift leader professional with strong leadership and

relationship-building skills.

Skills

Self-motivated

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Strong verbal communication

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Team leadership

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Bilingual

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Data management

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Work History

Shift Manager 05/2011 to Present

Long John Silvers A & W – 1301 W Will Rogers Blvd, Claremore, OK 74017

• Carefully interviewed, selected, trained and supervised staff.

Interacted positively with customers.

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• Correctly calculated inventory and ordered appropriate supplies.

• Promoted a positive atmosphere and went above and beyond to guarantee each

customer received exceptional food and service.

• Maintained a safe working and guest environment to reduce the risk of injury and

accidents.

• Quickly identified problem situations and skillfully resolved incidents to the

satisfaction of involved parties.

• Met, greeted and encouraged feedback from customers and used feedback to

implement positive changes within the restaurant.

• Reduced labor costs while maintaining excellent service and profit level.

Education

Associate of Science: Molecular Biology in one more semester. Current

Rogers State University - Claremore, OK

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