Customer Service Quality Assurance
Resume:
Raymond Lucas
Orlando, FL **804
abwy2r@r.postjobfree.com
Objective
To use my strong customer service and management skills obtained in retail, newspaper and printing businesses since 1977 to help advance the business directives of a company known for their customer service.
Summary
Organized and effective leadership skills.
Passionate about customer service.
Strong adherence to business standards.
Always represent my employer at their absolute best.
Work Summary
Milestone Reporting Company, Orlando, FL – August 2012-Present
Scheduler
JC Penney, South Portland, ME – March 2011-May 2012
Customer Service Representative
Olan Mills, Westbrook, ME – September 2010-March 2011
Portrait Consultant
The Picture People, South Portland, ME – June 2010-August 2010 Senior Assistant Manager
Central Florida Publishing, Sanford, FL – October 1993-March 2009 Pre-Press Supervisor/Customer Liaison
The Oviedo Voice Newspaper, Oviedo, FL – August 1991-October 1993 Founder/Photographic Editor/Quality Assurance/Distribution
Sun Newspaper Group, Ocoee, FL – June 1990-December 1990
Photographer for 250,000 circulation newspaper
Outlook Newspapers, Oviedo, FL – 1984-June 1990
Photographer/Darkroom Technician/Customer Relations
Pic ‘N’ Save Drugs, Longwood, FL – 1977-1984
Assistant Manager
Work Philosophy
Delivering quality customer service to ensure all clients feel important and special, and to represent my employer at their absolute best.
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