Customer Service High School

Location:

Salary:

open

Posted:

June 01, 2013

Cicely Rambo

OBJECTIVE: Seeking a long term position with an oriented company. I'm ambitious and a career conscious person

offering acquired skills and education to be utilized toward continued growth and advancement with in.

SUMMARY: Motivated customer service representative with over 7 years experience in a call center /customer

service, fast paced environment. Also highly skilled in sales, account management and training as well as a solid team

player.

Career History:

Aon/Hewitt Orlando Fl, ( September 2012 – May 2013)

Customer Service Rep

. Provided above average customer service and constantly maintained an average of 100 calls per day; assisting

customers with define contribution and benefit inquiries, healthcare provider services, problem solving, technical

support and providing new product information.

. Cross-trained and provided back-up for other customer service reps when needed

7-Eleven, Corp. Oviedo Fl. (March 2009-May 2012

Assist Manager

.Daily providing service to customers via phone, internet, and in person

. Payroll, Bookkeeping, Order store inventory,

. Management in a store of seven employees

Winter park Care and Rehab (June 2004 - February 2001)

Certified Nurse's Assistant

.Providing intake care process (blood-pressure checks)

.Daily life-skills assistance with patients (showers, dressing, and hygiene care)

EDUCATION: Oviedo High School (High School Graduate). University of Phoenix Maitland Florida, Bachelors of

Arts (Business Management), Cambridge Meds (, C.N.A)

COMPUTER SYSTEMS: Microsoft Windows, Microsoft excel, Microsoft Office, Bookkeeping, Outlook, Internet,

and Microsoft Systems

References upon request

Cicely Rambo

1400 South Persimmon Ave, Sanford Fl. 32771 (H) 407-***-**** (E) *************@***.***