Customer Service Manager
Resume:
Rickey Jones
Dallas, TX. *****
Phone: 214-***-****
Email: *********@*****.***
OBJECTIVE
To obtain a "Customer Service" position within a company where my
organizational and customer service skills can be enhanced and utilized to
guarantee customer and company satisfaction.
SKILLS
Collections and Managerial Experience, Internet Savvy, Public Speaking,
Communication Skills, Proficient in MS Word and Excel, and Detail
Orientated.
EDUCATION
KD Studio, Actor's Conservatory, Dallas, TX
Fall of 2011 to 2013
(Associate Degree in Film Production)
Southern University A&M, Baton Rouge, LA
Attended Fall of 1994 to Spring of 1997
Broadmoor High School, Baton Rouge, LA
Attended Fall of 1990 to Spring of 1994
EXPERIENCE
Je' Designs, Dallas, TX 75287
Marketing/Promotions, June 2006 to August 2011
Advise clients and assist artist development.
Book and coordinate meetings.
Set up client appointments.
Schedule conferences with potential clients.
Sell and promote the business to clients.
Rent a Tire, Farmers Branch, TX 75234
Accounts Manager/Collections, June 2008 to November 2008
Placing direct phone calls and E-mails to customers that are past
due.
Accounts past due receive a Payment Demand Letter.
Work closely with the Billing Dept.
Implement processes and policies that contribute to accurate
invoices.
Attempt to pick up merchandise if account is past due.
Rent a Center, Farmers Branch, TX 75234
Accounts Manager/Collections June 2007 to February 2008
SAME AS ABOVE.
Corner Bar & Grill, Napoleonville, LA 70390
Owner/Manager, Jan. 2000 to July 2005
Handling Bookkeeping.
Accounts receivable/payable.
Bank reconciliation.
Process payroll and monthly financial statements.
Used manual and automated systems.
Expanded adding restaurant due to high clientele.
References:
Available upon request
Contact this candidate