Manager Insurance

S helia Coone F ranklin

*** *** ******

F lorala, Alabama 36442

Home # 334-***-**** Cell # 334-***-****

Objective : To pursue a career within a professional environment dealing with the

community as an Office FT representative and/or a Group Coordinator-

H T/Secretary. I am highly skilled at working with customers. I believe in t reating

every person with respect and to strive to do my utmost to solve and resolve any

s ituation that occurs within my professional environment. I shall use my past

customer/patient experiences to exhibit my professional skills at all t imes.

Education : Troy University – Troy, Alabama: Bachelor of Science Degree.

G raduated May 8th,

2009.

M ajor in Comprehensive Science and Minor in Social Science.

L urleen B. Wallace State Junior College – Andalusia, Alabama:

Associate of Science

Degree. Graduated Jun 1993.

E mployment : Paxton H igh School Dates: 08/01/10 to 05/28/12

P O Box 1168, Paxton, Florida 32538

Position: Secondary Science Teacher/ annual contract ended.

F lorala Pharmacy Dates: 10/17/83 to 07/20/10

23355 5th Avenue, Florala, Alabama 36442 334-***-****

Charles T. Smith and Betty Smith (Owner and Manager)

D uties & Responsibili ties: ranged from Pharmacist tech, insurance

specialist,

p harmacist clerk, insurance department manager for three sister

s tores.

C reated a pharmacy insurance department and designed the

p rocedures for this

department. I managed the th ree pharmacies insurance billings,

records,

and the DME billing. Answering the telephones and t ransferring

calls to their

d irected connections. Coordinating with hospitals, hospices, nurses,

and doctors

p rescriptions, DME deliveries, and hospital discharges for their/our

patients/

t he store’s retail shelves as well as our pharmacies shelves. I do

have medical

terminology background. I billed all private insurances, hospices,

and third party

i nsurance. I contacted doctor offices and insurance parties to

coordinate drugs to

be billed for patients. I ordered office supplies.

A lso, I worked with Florida, Alabama, and other Medicaid programs

for

authorizations for medications and DME supplies and billed

Medicare for supplies

and medications.

C rossroads Assembly Church Dates: 1/2008 to present

2678 Co. HWY 147, Paxton, Florida 32538 Pastor Pat Anchors (850) 689-

3735

Duties & Responsibilities: range from church work to custodian.

Ludlam’s Supermarket Dates: 7/1978 to 10/1983

Duties of Assistant Manager/Sales Represenative.

Left to Position at Florala Pharmacy.

Awards & Activities: College- Who’s Who Among Students in America Junior

Colleges Award 1992,

Phi Theta Kappa Most Outstanding Member Award 1993, Jefferson Bishop

Academic Scholarship

Award 1992. Phi Theta Kappa Member – Vice President and Service Commit tee

Chairperson,

Walton County Soccer Coach for Paxton Youth 2005 & 2006, Youth Sunday School

Teacher for

C rossroads Church. Paxton H igh School Social Commit tee 2011 – 2012, PHS

F reshmen Class Sponsor,

PHS Science Fair Asst. Coordinator 2010- 2012.

R eferences:

Candie Bodie Cell # 850-***-****

Betty smith Cell # 334-***-****

Rev. Phil McMillan 334-***-****

M i tch Jackson (Paxton H igh School) 850-***-****

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