Human Resources Sales

Pamela S. Lawton

608-***-**** ***.*.******@*****.***

Current: E7387 Spring Coulee Rd, Westby, WI MN Address: 3117 Virginia Ave, St. Louis Park,

***** **

Professional Profile Certified PHR Professional with unique background in human resources management,

professional recruitment and staffing for all levels of an organization from production to top

management level

Behavioral-based Interviewing Staff Training and Development

Expertise Employee Relations

Benefits Administrator Manager Coaching and Training

Hiring and Retention Compensation Administration

HRM Prospera Software Proficient Regulatory HR Compliance

Safety/OSHA Certified (10 Hour) New Hire Orientation

Professional Human Resources Management/HR Generalist

Accomplishments Hired to establish formerly non-existent human resources department from the ground

up, successfully implementing many new policies, programs and procedures

Reduced turnover by 25%

Vastly improve employee morale through employee surveys and improving

working conditions and manager/employee communication

Designed and implemented new compensation structure from production level to CEO

Created and executed a new performance management system

Developed new employee handbook, ensuring HR Compliance

Established new employee training protocol, as well as manager training and

development

Instituted “no fault” attendance policy to greatly decrease absenteeism

Professional Onsite Recruiter/HR Generalist

Drastically reduced time to fill positions at onsite location with successful candidates,

increasing overall retention for call center

Developed excellent working relationship with HR management at onsite company and

building trust which allowed additional professional recruiting opportunities

Successful in several different marketing and recruiting strategies to attract top talent

Direct Hire Recruiter/HR Generalist

Successfully initiated this division, growing the territory to a new profit center for the

La Crosse Office

Built successful business relationships with clientele, leading to repeat business for both

direct hire, as well as office and industrial divisions

Successful networking in the local business community to attract new clients and gain

valuable insight into different industries

Highly effective in learning and implementing behavioral-based interviews to recognize

and separate top talent from other candidates, and to show what value this technique

brings to our clients

Software Sales Representative

Successful in developing new home improvement/contracting clients for our marketing

software packages

Assist clients in marketing strategies for their businesses

Trained clients in use of our software through webinars and telephone conferencing

Established targeting marketing lists and sold them to clients

Relevant Work February 2012 - Present

History Human Resources Director/Generalist, Westby Cooperative Creamery

Westby, Wisconsin

June 2011 – February 2012

Professional Onsite Recruiter/HR Generalist, ABR Employment Services

La Crosse, Wisconsin 54601

Reason for Leaving: Offered HR Director one-half mile from home

November 2008 – June 2011

Direct Hire Recruiter/HR Generalist, Express Employment Professionals

La Crosse, Wisconsin 54603

Reason for Leaving: Recruited away by ABR

Sales Work History Seven Plus Years of Inside and Outside Business-to-Business Sales

• Market Sharp Software – Inside/Web Software Sales – 3 Years

• CenturyLink (fka CenturyTel) – Outside Web Sales Consultant - 3 years

• High Speed Access (Division of Charter Communication) – Inside Sales -

1 Year

Education Bachelor of Science

Organizational Management, 1999; 2nd Major in Management Information

Technology 2003

Viterbo University

La Crosse, Wisconsin 54601

Graduated Summa Cum Laude (3.9 cumulative GPA)

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