Customer Service Sales

Heather Garner Hodges

*** ********** **. ******** ******* 31024

Cell: 478-***-****

Home 478-***-****

*******************@*****.***

Professional Background

I am currently a Certified Nursing Assistant with 4 years of personal care assisting. I am skilled in providing

total care and personal needs of the client within their home.

Experienced in customer service and sales with strong listening and people skills.

Skill Highlights

I am capable of typing 90 wpm.

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I have excellent customer service skills. Received Customer Service Skills and Sales

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I have sales experience skills working at Radio Shack

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Professional Experience

Sales Associate

March 2009 to June 2009

Radio Shack – Macon, Ga.

I was responsible for making bank deposits. Placing orders and doing inventory. I exceeded sales in Cell

phones. I was also responsible for stocking and cleaning. I was with Radio Shack until I was placed on bed

rest due to complications during my pregnancy.

Personal Care Aide

June 2006 to March 2009

Ruth Jones – Gordon, Ga.

I cared for Ms. Ruth Jones from June of 2006 until June 2009 in her home. I was responsible for

transporting her to and from appointments. Preparing her meals and feeding her. I was also responsible for

distributing her medications and personal hygiene needs.

I worked with her until she passed away.

Personal Care Aide

October 2007 to March 2008

Elizabeth Lindsay – Milledgeville, Ga.

I was responsible for all needs of Mrs.Lindsay. I was responsible for distributing her medications, preparing

her meals and feeding her. And her personal hygiene needs. Worked hand in hand with hospice to make

home living possible until sent to nursing home .

Education and Training

Carver Adult Education 2001

Milledgeville, Ga. United States

GED

Collaborative Health Care And Training Institute 2013

Milledgeville, Ga. United States

Certified Nursing Assistant

Cpr and 1st Aide Certified

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