Quality Assurance Manager
Resume:
ANDREW R. KRAELING
Cincinnati, OH 45236
*********@****.*** http://linkedin.com/in/andrewkraeling
PROFILE STATEMENT
To obtain a position that applies my knowledge, skills, and experience that will contribute toward the productivity
and efficiency of the organization.
SUMMARY OF SKILLS & QUALIFICATIONS
Languages: I can speak, read and write German
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Rotogravure: Expert knowledge of operations for Ohio and Helio Electronic Engravers; Expert knowledge
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of Collage, GYPSY, HDP, and DTG programming, Gamma (Gradation) editing and development
Written Procedural: manuals and spec development documents for the engraving and programming
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departments
Prepress: Working knowledge of CS-5 Adobe Suite and ESKO application systems.
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Accounts Manager: Beverage and DE/RE chrome accounts
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Computer Knowledge: Mac OS X, Windows and Microsoft Office, LINUX, Database programming with File
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Maker 7.0 and MS SQL 2000
Quality Assurance: ISO-9000 Certification processes, Task Team Member and leader, QA person for the
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programming departments. First Aid Responder
Signature Theme (Gallup Study): Belief, Responsibility, Achiever, Adaptability, and Connectedness. These
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are my five strengths that resulted from this study.
EMPLOYMENT EXPERIENCE
Financial Advisor
Western & Southern Life and Financial, Cincinnati 02/2013 to Present
• Maintain and service existing accounts
• Prospect and develop new accounts through cold calling, business walk in’s, referrals and email
correspondence
• Generate customer financial profiles and explain the significance for their financial security
• Write up, close and deliver, life policies, annuities and health care policies
• Participate in out reach programs for communities and families i.e. child ID kits or emergency alert ID
displays
Lead Person / Image Carrier / Account Manager/Quality Assurance person /Flexo Plate Maker
Southern Graphic Systems, Florence, Kentucky 02/2006 to 02/2012
• Programmed the engraving layouts for the manufacturing of rotogravure cylinders, electronically engraved
and chrome plated. As the lead person in this department it was my responsibility to QA all programming
that was done.
• Processed and developed the flexoplates with appropriate material
• Mounted finished products to required stock and/or packaged for shipment
• As Accounts Manager, I worked on a beverage account for our Florence facility along with managing our
cylinder de-chrome and re-chrome accounts met scheduled due dates issued by my customers
• Substituted for logistics personnel during scheduled and unscheduled absences
• In 1987, I developed the initial chemistry for the Battle Creek facility plating system
Engraver Operator /Layout Programmer/ Supervisor
MacKay Inc., Florence, Kentucky 10/1987 to 02/2006
• Programmed layouts for Helio electronic engraving, developed gradations (Gamma curves) engraved
cylinders and managed the Quality Assurance for the Engraving Department
• Promoted to second shift supervisor due to excellent work ethic and skill set
• Southern Graphic Systems bought MacKay, Inc. in 2005
EDUCATION
Bachelor in Biology, Minor in Chemistry Graduated 1985
Northern Kentucky University Highland Heights, KY
Computer Technology Courses 2003 – 2005
University Of Cincinnati Cincinnati, OH
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