Daniel W. Shulmier
South Bend, IN 46615
574-***-****/ 574-***-**** cell
***********@***.***
Work Experience
Dayton Freight Lines- Elkhart, Indiana
Elkhart, IN
Contact: Kyle after 2pm
From: 02/2013 to 05/2013
Dock worker/ Fork lift driver
Self Employed- Hudson, FL
DWS Delivery, LLC
From: 01/10 to 12/12
This is my courier business that I have operated for almost 3 years.
Forcefield Hurricane Protection Systems- Port Charlotte, Florida
Phone- 941-***-****
Contact- Harris Bowers/ Company Owner/ Manager
Job Title- Internet Sales and Design
From July 2007 to September 2009
In this position I would complete, pull, order and/or prepare product for customer pick up or I would arrange both local and long distance delivery using FedEx, UPS and common carrier for larger orders. About 70% of my time was in the office and the other 30% was in the warehouse pulling and preparing orders for shipment. I would consult directly with the customer to ensure their order was proper and complete so I understand professional customer service and attention to getting it right the first time.
Jessup’s Appliance – Venice, Florida
Phone: 941-***-****
Job Title: Warehouse / Delivery
Contact: Phillip Jessup
From March, 2007 to July, 2007
Deliver and set up appliances in customers homes and/or businesses.
Absolute Aluminum- Venice, Florida
Phone: 941-***-****
Job Title: Retail Store Manager
Contact: Jay Blem
From November 2002 to July 2006
In this position I would complete, pull, order and/or prepare product for customer pick up and contractors. I would arrange local delivery using our company delivery vehicle but mostly it was customer pick up. About 40% of my time was in the office and the other 60% was in the warehouse pulling and preparing orders for shipment. I would consult directly with the customer to ensure their order was proper and complete so I understand professional customer service and attention to getting it right the first time.
Employability Skills
• Currently possess a Chauffeurs Drivers License
• More than a combined 15 years of fast paced environment management of customers, employees and situations.
• Unique combination of experience in dealing with and resolving problems as they occur while maintaining a smooth flow of business to minimize disruptions to customers.
• Cash handling experience including daily reconciliation, shift changes, deposits, drawer management and efficient POS operations
• Warehousing Experience- Several years of inventory management, shipping and receiving, several years of hands-on retail merchandising and experience dealing with UPS, FedEx and larger freight shipment
• Experience in building products with my strength in aluminum related products and screen enclosures and related products
• Several years of employee hiring, training and development.
• I consider myself to be confident in my work. I am persistent when troubleshooting customer issues and I try to ensure 100% satisfaction.
• I am a team player and I enjoy working in a team environment where all employees are empowered to contribute ideas and suggestions for consideration. I can also work alone with minimal supervision when necessary.
• I am articulate and professional in person, on the telephone and in writing
• I am computer literate: knowledge of all Microsoft Office programs and their basic operations.
• I pride myself on being a good trainer and a manager who strives to develop and retain employees.
I am a self-starter with good leadership skills, time management and problem solving skills. I pride myself on providing the highest degree of professionalism and customer service. I follow up with my customers to ensure their satisfaction and I am very organized and diligent in my work.
My work experience is mainly in customer service, employee management and training, restaurant management within a bowling center, Building Products with a focus on aluminum products, inventory control, cash handling and verification, goal planning, budget analysis and profit and loss analysis.
I believe I would be a good fit with your company and I would very much like to schedule an interview. I can be reached at 574-***-**** / 574-***-**** or via email at ***********@***.***.
Thank you for your time consideration.
Sincerely,
Daniel Shulmier