Quality Control High School

ELIZABETH J. HARBOVE

**** ******* ***., ******, ***** 78717

512-***-**** - ************@*****.***

Experience

*-***-*** ***** ** Central Texas

August, 2007 - Present

Data Input/Tagger. Duties included providing customers with accurate

invoicing of dry cleaning and laundry orders, performing a critical stage

of quality control for customers and to communicate to the dry cleaner

about handling customers' garments. Entry of invoices into SPOT computer

program, specifically identifying customers various items, including

inspection of garments for damages or stains. Processing of customer

payments and preparation of monthly invoices and billing. Maintaining a

friendly and professional relationship with customers. Maintenance of the

customer database and running of daily, weekly and monthly reports. Use of

Microsoft Office including Word, Powerpoint and various other programs.

Gap Inc./Old Navy (Part-Time)

December, 2012 - March, 2013

Duties include greeting customers, answering any questions and assessing

any needs they might have with regard to their visit to the store.

Maintain current stock and update inventory when necessary. Responsible

for maintaining sales floor and fitting rooms to make sure everything is

orderly and presentable at all times. Perform various cross-functional

tasks as assigned by team leader to ensure overall customer satisfaction.

Always maintain a helpful and courteous attitude with customers and

coworkers.

Harbor Freight & Tools (Part-Time)

March, 2012 - September, 2012

Duties included greeting customers and assessing their needs and answering

any questions. Use of cash register and processing and handling of cash,

check and credit card transactions. Answering a three-line telephone

system and providing direction and assistance to all callers. Working with

a large team in the warehouse, assisting with bi-weekly inventories and

restocking store as needed. Always maintained a positive helpful attitude

with my fellow employees and customers.

Saccone's Pizza and Subs

November, 2008 - February, 2009

Duties included greeting guests and taking their various lunch and dinner

orders. Use of cash register and processing and handling of cash and

credit card transactions. Also responsible for preparing various pizzas

and submarine sandwiches, along with assorted ingredient and food

preparation. Daily restaurant cleaning, including full kitchen and

associated dishes, dining tables and chairs, floors and restrooms.

Maintained a friendly and courteous environment for customers and fellow

employees.

Education

International Culinary Program - Art Institute of Austin

January, 2010 to Present

McNeil High School, Austin, Texas

Graduated May, 2008

Graduated with Distinction

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