Manager Technical Support

C URRICULUM VITAE

Mobile No: +919*********

******.***@*****.***

NAVEEN MISHRA

CAREER OBJECTIVE: To be a part of an organization with effective and result oriented

management. To widen my horizons, I am looking for a position where my efforts can be applied for

the benefit of the company and my career.

PROFESSIONAL EXPERIENCE

ARETS GRAPHICS INDIA PVT. LTD. Manager Customer Support

July 2008 to till date

COMPANY PROFILE: Prese nt in ove r 100 co u nt r ie s; ou r 100% focu s is in en erg y

cu ra b le (UV, H UV, L E, LE D a nd E B ) I n ks an d va rn ishe s. We are t he o ne of t he

wo rld ‘s la rge st UV in k & Va rn ishe s man u fa ct u re r .

JOB PROFILE:

R esp on sib le for B usin e ss in Weste rn In d ia fo r UV in ks in Pa ckag in g se ct o r

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Re spo n sib le fo r th e De a le r’s Sa le s an d Key Accou n t Man ag e men t fo r th e

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we ste rn Reg ion .

S a le s st rat eg ie s fo r t he re gio n, ma r ket wise an d cu sto me r wise by map p ing

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o f cu st o me rs p ro du ct wise, ma r ket wise.

Co o rd in a t io n with g lob a l prod u ct deve lop me n t ma na g e rs fo r new p ro du ct

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d eve lo p men t .

B u ild in g ne w custo me rs in th e st ate s o f No r th an d Ea st In d ia by he lp in g my

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tea m to con d u ct t ria ls a nd p rovid in g te ch n ica l gu ida n ce with t he prod u ct kn owle dg e

to t he clie nt .

Te ch no co mme rcia l d ea ling wit h th e exist ing a nd new clien t s.

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Ma in ta in ing smoot h fu n ct io n ing th ro ug h d ist ribu to r a nd Co n sign ee in th e

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a llo tte d te rrit o r y

P u sh ing fo od pa c ka g in g se g me nt in In d ia

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P rovide the technical support to our customers

Ma na g ed to ga in en t r y a nd sta r t ed o rd e r ro ta t ion in to t he Hig h Volu me bu sine ss

o f E B ea m an d conver t ed a not he r cu st o me r (K an od ia Te ch no p last ) to 100% a s

A ret s Cu st o me r.

Ma na g ed to ga in a nd ret a in exp on en t ia l gro wt h rat e in th e ch an ne l p a r tn e r

(De a le r Bu sine ss) in No r th I nd ia .

Cre ate d a nd h a rn e ssin g bra nd ima ge o f A ret s Gra ph ics, a s t he Fine st UV in k &

Va rn ish e s Man uf act u rin g Co m pa ny.

E nh an ced d ea le r net wo r k to Ba dd i & Lud h ia na by exten d in g bran ch e s o f de a le r

a nd ap po in t ing sub de a ler.

Re p rsent ed In d ia in Dru pa 2012 I n Du sse ld o r f, G e rmany

SICPA INDIA PVT. LTD.-EXECUTIVE

July 2003 to June 2008

COMPANY PROFILE: SI CPA, Ho ld ing S wit ze rla nd, is on e of th e a mo ng st to p th re e

P rin t ing In k Ma nu fa ctu r ing co m pa n ie s in th e Wo rld an d having op era t io n ove r 3 8

cou n t rie s. S I CPA sp e cia lize s in Cu rre n cy an d S ecu rit y p rin t in g inks an d is a Ma r ket

L ea de r in co mme rcia l ca r t on pa c ka g ing inks wo rld wid e .

JOB PROFILE:

• S h ad e deve lop me n t o f Sh eet Fed Of f se t In ks an d W/ B L iqu id In ks.

• Fo rmu late th e in k a s p e r cu st o me r req u ire me nt s. .

• Per f o rming th e ne ce ssa r y q ua lit y tests to e n su re co n siste nt in k

q ua lit y.

• Ma in ta in ing d ocu men t a t io n as p e r th e I SO 9 00 0 pro ce du re s.

• P ro du ct io n P lan n ing .

• Ra w mat e ria l fo re ca st ing .

• P rovid in g n e ce ssa r y te ch n ica l su pp o r t to fro nt lin e sa le s tea m.

• S o lvin g techn ica l prob le m a t cu st o me r e nd .

• Con d u ct in g prod u ct t ria ls a t cu st o me r e nd a nd esta b lish ing o u r p ro d u ct

a ga in st st ron g co m pet it io n.

• Un de r ta ke ne w p ro du ct la un ch a nd p rovid e t he n e ce ssa r y fe ed ba c k to

p lan t .

.

Co mp any ha s give n me t he re sp on sib ilit y o f co lo u r ce n tre HE A D with in

a yea r of jo in in g .

Co mp any ha s give n me o pp o r tu n it y to esta b lish th e Ko lka t a co lo u r ce n tre .

I n tro du ce th e 5 S p rin cip le in my d ep a r t men t .

Develo pe d two me mb e rs o f my tea m.

Se t t he I I MS a t Kolka ta,L ud h ia n a, TCP L Ha rid wa r & ITC

EDUCATIONAL QUALIFICATION

Post graduate diploma in Packaging from IIP

T hree years Diploma Engineering in Printing Technology from Pusa

Polytechnic Delhi.

Having good working knowledge of MS word. Excel, power point, MS DOS,

Page Maker, Coral draw, Photo Shop and MS access.

Attained Apptech corporate training program of MS office.

.

PERSONAL PROFILE

Date of Birth: 4th AUG.1982.

Father’s name: Sh. Digambar Mishra.

Marital Status: Unmarried.

Nationality: Indian.

Language Proficiency: Hindi & English.

Address: S 621 A Nehru Enclave school Block Shakarpur 110092

India

(NAVEEN MISHRA)

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