Post Job Free
Sign in

Assistant Customer Service

Location:
Cedar Park, TX, 78613
Posted:
May 31, 2013

Contact this candidate

Resume:

KATE M. WARRICK

************@*****.***

Cedar Park, TX 78613

Cell: (702) 985 KATE

Having been forced to seek new employment for 2011, I do not feel I have yet found a position that best

suits my requirements, as I feel underutilized and not challenged enough.

With over 24 years administration and accounting experience, I have worked for various companies,

learning different skills and aspects of office administration, Marketing/PR, Event Management, AP/AR,

Accounting, IT, HR, sales, rental agreements, supervision and managerial responsibilities. I am

particularly experienced to perform any project that is presented to me, and very comfortable working on

my own ingenuity.

My work experience in my native country of England was primarily in the financial field, but since

moving to America I gravitated into executive administrative positions, due to my ability to multi-task.

On a more personal side, I take pleasure in helping and supporting people, and being part of flight crew

for Civil Air Patrol (US Air Force Auxiliary), which gives me a sense of assisting my adopted country. I

enjoy organizing our participation in the 4th of July Parade in Summerlin, as the Public Affairs Officer – a

role I enjoy, creating awareness of our services to the public. In October 2012, I was award the Public

Affairs Officer 2012 for Nevada Wing, for Civil Air Patrol; I was honored to receive recognition for

something that is a passion of mine.

I look forward to meeting with you in the near future; in the meantime, should you have any questions I

can be reached at (702) 985-KATE.

Thank you in advance for your consideration,

Kate M. Warrick

(702) 985-KATE

KATE M. WARRICK

************@*****.***

Cedar Park, TX 78613

Cell: (702) 985 KATE

SKILLS / ATTTRIBUTES: -

• Executive Assistant: professional / all travel / appointment setting / research / correspondence

• Marketing/PR: Event planning / Development / Newsletters / campaigns / publicity / mailers

• Accounting: accruals, month end/year end reporting, AP/AR, invoicing, bookkeeping, expenses

• Experience: Supervisory / Customer Service / Administration / Reception / Project Management / HR

• Daily interaction: medical / VIPs / leadership / general public / media / Government officials

• Accomplished multitasker / analyzes data / compiles reports / investigates / provides solutions

• Computer skills - skilled in: Lotus Notes / Outlook Express / Microsoft Suite / Cloud / Windows XP / S.A.P. / Apple MAC / Internet / CRM / Raisers Edge / Money / Quickbooks / DealerSocket

AFFILIATIONS:-

• Capt., Public Affairs Officer, Assistant Aerospace Education Officer and flight crew – CAP

• Civil Air Patrol Public Affairs Officer 2012 for Nevada Wing: CAP

• CERT trained

• Certified Notary Public

• Certified CPR/AED

EMPLOYMENT HISTORY:

06/12 - current Executive Assistant – Towbin Motorcars

Assistant to the Owner/Director of Operations

Executive Assistant Duties + assisting the GM and other executives as necessary

Event management: organizing, preparing and executing various promotional events; tracking budgets,

spreadsheets, invites/ rsvp’s and check-lists

Marketing Budget management, Internet researcher and Public Relations

06/11 - 06/12 Executive/Personal Assistant – The Spencer Firm

Assistant to the Founder/President of a Consulting/Management Company

Office Management, HR, bookkeeping on Quickbooks and Executive Assistant duties

Personal errands, including weekly tasks at the home, and as needed 24x7

Travel planning, research and organizing structural procedures

01/11 - 06/11 Executive Assistant – IGT

Assistant to Vice President International Architecture

Executive Assistant duties plus meeting organizer

Maintain department logistics of 12 staff, reporting and creation of spreadsheets

Preparing weekly local travel, and occasional international travel

01/07 - 12/10 Special Assistant to Founder & Former Chairman – Nevada Cancer Institute

(NVCI), & Financial Crisis Inquiry Commission (FCIC) Member, Heather Murren

Executive Assistant duties – business (NVCI and FCIC)

Personal Assistant duties / Board and meeting duties

Daily correspondence and interaction with Washington DC dignitaries / VIPs

Creation of departmental newsletters / reports / spreadsheets / presentations

Daily project investigation and research to analyze and create reports

Special Projects:

Chair - NVCI Patient Care Committee (20 months)

FCIC - Las Vegas Field Hearing & Event Management /

Researcher & Host

Note: Position was eliminated end of 2010

KATE M. WARRICK

07/06 - 01/07 Executive / Personal Assistant – Las Vegas Sun, Henderson

Assistant to Food, Wine & Travel Editor (who is the mother-in-law of Danny Greenspun)

*Executive Assistant duties

*Article investigation and research

*Created Media reports and analyzed data

Note: In 2007, Editor retired and I was laid of

05/06 – 07/06 Temporary Executive Assistant – Cenegenics

Assistant to Founding Physician

* Executive Assistant duties

* Organized daily patient call list for Physician

* Analyzing data and data entry

Note: Temporary position upon re-location to Nevada

12/04 – 04/06 Executive / Personal Assistant – Farrendale Properties, Far Hills, NJ

Working with diminutive supervision, for high profile owners of a Private Estate, at their home; for their

businesses

* Executive Assistant and Customer Service duties / Personal Assistant for the Lady of the House

* Event Management: organizing, planning, invites/rsvp’s and execution of event

* Scheduling / coordinating / travel plans – including European tour

* Reconciliation of personal bank statements and petty cash; plus misc financial reconciliations

* Discretion and independent judgment of personal information and prioritizing multiple tasks

* Control and co-ordination of the families’ medical records and appointments

* Extensive research and investigations, utilizing the Internet

* Preparation of updates, reports and analyzing data

* Shipping and receiving for their various businesses

* Assistance to the General Manager on managing the staff and home repairs

Note: I resigned from this position to move to Las Vegas

EDUCATION:

Bury College of Arts & Technology, UK Computer Studies June 2001

Applique Training & Human Resources, UK Assertive Communication Skills January 1997

Burnley College, UK Mathematics June 1994

Nelson & Colne College, UK Introduction to Accounting February 1989

Bury Metropolitan College of Further Education, UK

Academic Higher Education / Pre-Health Course

(2 years) & Typewriting BA June 1986

UK Employment:

KATE M. WARRICK

09/01 – 02/02 Office Manager– Excel-A-Rate Business Services Ltd., UK

To maintain client files for a finance company. Perform credit checks and business analysis to produce

quotes and agreements. Duties were varied to include customer service, sales and assisting the Directors

with a variety of administration and travel plans.

Weekend Realtor – Ryson Wilshaw Co., UK

This part-time position developed my sales and communication skills. I gave assistance and advice for

buyers and sellers, appointment scheduling, and general administration duties. I mainly worked by

myself; it was both motivating and hectic and I enjoyed working in a Sales environment.

I resigned from these positions to move to America from the UK.

01/01 – 09/01 Account Executive – Aon Surety & Guarantee, Manchester UK

Provide solutions and initiate a Surety facility for my own client portfolio. I began business meetings with

clients, just before I was laid off due to the company re-locating to London.

03/00 – 01/01 Senior AP Clerk – SSL International Ltd., UK

I was the senior clerk to five personnel, in a department of three teams. To organize work load, training

and development; coupled with resolving queries, discussing targets, senior and management

brainstorming meetings and general AP duties. I took this position due to my last lay off, as I continued to

look for alternative senior/managerial work.

06/99 – 03/00 Office Manager/Accounting – John Dawson Electrical, UK

I oversaw sales ledger, AP ledger, AR ledger and Payroll / HR. I provided support to three Executive

Directors, organizing meetings and travel, greeting clients, supervising the switchboard and general

administration for an Electrical Contracting Company. I was laid off due to company cut-backs

01/97 – 06/99 Senior AP Clerk – G.E. Capital IT Solutions, UK (Originally P&P)

Personally responsible for a group of major accounts totaling over 2,000 invoices per month, general AP

ledger duties and allocation of assignments to junior/temporary staff. I was laid off due to GE Capital

acquiring the original company and closing our facility down.

08/95 – 01/97 Accountant’s Administrator – Le Profile Industries Ltd., UK

To assist the Accountant in all financial aspects, including stock control, ledger reconciliation, accruals,

expenses, debt collection and month end financial reporting. I was laid off due to cut-backs.

08/86 – 08/95 various positions, to improve my career – Robert McBride’s Ltd., UK

05/89 – 08/95 Senior AP Clerk

07/87 – 05/89 Office Junior & Receptionist / Trainee AP Clerk

08/86 – 07/87 Blow Moulder (factory work)

I enjoyed working for McBride’s for 9 years; but I resigned to further develop my career.

During my time here I returned back to College in the evenings to complete my Math qualifications and

to attend an Introduction to Accounting course.



Contact this candidate