Jayasurya apartment

Flat No.*,*st floor

Jayalakshmi nagar 2nd cross

Alapakkam

Chennai-600 116

Mobile-984*******

abwsrl@r.postjobfree.com

I.SAJITHA

OBJECTIVE

To seek a suitable position in a professionally managed organization commensurate with qualification and

experience to handle situations and take up challenges successfully, resulting in further career growth

simultaneously contributing to company's achievements.

SUMMARY OF QUALIFICATIONS

• More than seventeen years of experience.

• Thorough knowledge of methods of cleaning rooms, laundry etc.

• Good knowledge of proper usage and storage of chemicals.

• Considerable knowledge of cleaning machineries

• Ability to operate the department within the budget by appropriate forecasting.

• Considerable computer knowledge of hotel operating systems such as Opera, PMS, HMS etc.

• Excellent eye for detail can carry out actions to improve the appearance of the property.

• Good ability to lead, guide, direct, develop and motivate people of all levels.

• Strong written and verbal skills in English.

• Good interpersonal, team building and problem solving skills.

PROFESSIONAL EXPERIENCE

ALOFT-CHENNAI 2010 – PRESENT

ROLE- Executive housekeeper

• Managing a team of 37 including executives, supervisors, room attendants etc.

• Responsible for ensuring courteous professional guest service by housekeeping staff.

• Delivering training to new staff.

• Conducting regular meetings and provide leadership.

• Maintain general administration works like weekly, monthly stock reports, linen inventory etc.

• Plan work schedules as per requirement.

• Implementation of cost control measures.

• Implementation of all Starwood standards.

• Motivating the staff through various games, plays etc.

BEVERLY-CHENNAI 2003 - 2010

ROLE- Executive house keeper

• Managed a team of 25 staff including garden, pest control etc.

• Reporting to the General Manager on day to day activities.

• Trained various departmental staffs on telephone handling, grooming, customer satisfaction etc.

• Conducted regular interdepartmental and departmental meetings.

• Planning and execution of Departmental budget.

THE PARK-CHENNAI 2003

ROLE-Assistant housekeeper

• Managed a team of 45 staff.

• Reporting to the Director of housekeeping on daily basis.

• Taken part in floral decorations on regular basis.

• Active participation in team building.

• Attended train the trainer program me and implemented in the department.

VGP CATERING COLLEGE-TRICHY 2001 - 2002

ROLE-Lecturer

• In the capacity of lecturer guided the students effectively in their understanding and learning of

housekeeping Principles both theoretically and practically.

• Took part in various activities conducted by the college.

ORIENTAL TOWERS 2000 – 2002

ROLE-Housekeeper

• Managed a team of 40 staff including horticulture team.

• Reporting to the General Manager on day to day activities.

• Taking care of horticulture as the property had a huge garden.

• Implementing new ideas to attract tourists as it was a city which represents Indian traditions.

CAG PRIDE-COIMBATORE 1998 – 2000

ROLE-Assistant Housekeeper

• Reporting to the executive housekeeper.

• Monitoring the day to day activities of Supervisors, room attendants, pest control, gardening etc.

• Provide assistance to executive housekeeper in implementing new ideas.

• Helped the Executive House keeper in setting up the department as it was a newly opened property.

THE RESIDENCY-COIMBATORE 1996 – 1998

ROLE-Supervisor

• Managed the shift operations effectively.

• Implemented the directions from the superiors in an effective way.

• Attended various training programmes conducted by the property.

QUALIFICATIONAL SUMMARY

• Diploma in Hotel management and Catering technology(Asan memorial institute-madras university-1990-1

• Plus two(Kerala university)

PERSONAL PROFILE

Date of birth - 20-05-1972

Sex - Female

Nationality - Indian

Marital status - Married

Languages known - English, Hindi, Malayalam, Tamil

Passport number - F1779968

Validity - 09/02/2015

CONCLUSION:

I hereby declare that all the information given above are true to my knowledge and oblige.

PLACE: CHENNAI I.SAJITHA

Contact this candidate