Manager Executive
Resume:
Jayasurya apartment
Jayalakshmi nagar 2nd cross
Alapakkam
Chennai-600 116
Mobile-984*******
*****-*******.********@*****.***
I.SAJITHA
OBJECTIVE
To seek a suitable position in a professionally managed organization commensurate with qualification and
experience to handle situations and take up challenges successfully, resulting in further career growth
simultaneously contributing to company's achievements.
SUMMARY OF QUALIFICATIONS
• More than seventeen years of experience.
• Thorough knowledge of methods of cleaning rooms, laundry etc.
• Good knowledge of proper usage and storage of chemicals.
• Considerable knowledge of cleaning machineries
• Ability to operate the department within the budget by appropriate forecasting.
• Considerable computer knowledge of hotel operating systems such as Opera, PMS, HMS etc.
• Excellent eye for detail can carry out actions to improve the appearance of the property.
• Good ability to lead, guide, direct, develop and motivate people of all levels.
• Strong written and verbal skills in English.
• Good interpersonal, team building and problem solving skills.
PROFESSIONAL EXPERIENCE
ALOFT-CHENNAI 2010 – PRESENT
ROLE- Executive housekeeper
• Managing a team of 37 including executives, supervisors, room attendants etc.
• Responsible for ensuring courteous professional guest service by housekeeping staff.
• Delivering training to new staff.
• Conducting regular meetings and provide leadership.
• Maintain general administration works like weekly, monthly stock reports, linen inventory etc.
• Plan work schedules as per requirement.
• Implementation of cost control measures.
• Implementation of all Starwood standards.
• Motivating the staff through various games, plays etc.
BEVERLY-CHENNAI 2003 - 2010
ROLE- Executive house keeper
• Managed a team of 25 staff including garden, pest control etc.
• Reporting to the General Manager on day to day activities.
• Trained various departmental staffs on telephone handling, grooming, customer satisfaction etc.
• Conducted regular interdepartmental and departmental meetings.
• Planning and execution of Departmental budget.
THE PARK-CHENNAI 2003
ROLE-Assistant housekeeper
• Managed a team of 45 staff.
• Reporting to the Director of housekeeping on daily basis.
• Taken part in floral decorations on regular basis.
• Active participation in team building.
• Attended train the trainer program me and implemented in the department.
VGP CATERING COLLEGE-TRICHY 2001 - 2002
ROLE-Lecturer
• In the capacity of lecturer guided the students effectively in their understanding and learning of
housekeeping Principles both theoretically and practically.
• Took part in various activities conducted by the college.
ORIENTAL TOWERS 2000 – 2002
ROLE-Housekeeper
• Managed a team of 40 staff including horticulture team.
• Reporting to the General Manager on day to day activities.
• Taking care of horticulture as the property had a huge garden.
• Implementing new ideas to attract tourists as it was a city which represents Indian traditions.
CAG PRIDE-COIMBATORE 1998 – 2000
ROLE-Assistant Housekeeper
• Reporting to the executive housekeeper.
• Monitoring the day to day activities of Supervisors, room attendants, pest control, gardening etc.
• Provide assistance to executive housekeeper in implementing new ideas.
• Helped the Executive House keeper in setting up the department as it was a newly opened property.
THE RESIDENCY-COIMBATORE 1996 – 1998
ROLE-Supervisor
• Managed the shift operations effectively.
• Implemented the directions from the superiors in an effective way.
• Attended various training programmes conducted by the property.
QUALIFICATIONAL SUMMARY
• Diploma in Hotel management and Catering technology(Asan memorial institute-madras university-1990-1
• Plus two(Kerala university)
PERSONAL PROFILE
Date of birth - 20-05-1972
Sex - Female
Nationality - Indian
Marital status - Married
Languages known - English, Hindi, Malayalam, Tamil
Passport number - F1779968
Validity - 09/02/2015
CONCLUSION:
I hereby declare that all the information given above are true to my knowledge and oblige.
PLACE: CHENNAI I.SAJITHA
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