Management Manager

Nina Daniel

*** **** ******** ******, ***********, Indiana

Home: 317-***-**** Cell: 317-***-****

************@*****.***

HUMAN RESOURCE PROFESSIONAL

Providing critical support in the development and implementation of human

resource strategies that achieve business results. Continually recognized

for consistently meeting commitments and exhibiting a high level of

integrity, courtesy, and service.

10 years HR Manufacturing Staff Recruitment and Retention Experienced Payroll

Experience - 16 years total Systems

HR Experience

Specializing in Safety Development and Implementation Leader in Union

Management of HR Strategies Avoidance

Staff Training and Knowledge of Federal and State Policy Creation

Development Employment Law

Management Coaching Working Knowledge of ISO9001 Health/Welfare Benefit

Specialist

Excellent Written and Oral Change Management Turnover Reduction

Skills

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Employee Services Director

Developmental Service Alternatives, Inc., Greenfield, IN

2009 - 2011

Reduced turnover by 30% through creation of application tracking,

management education on interviewing and selection process, attention and

timely response to employee concerns and inquiries, and fair and consistent

administration of praise and discipline.

Reduced workers compensation claims through management and staff education,

creation of 1st report of injury reporting process, attention to claims

handling, and creation of root cause investigation process, which resulted

in reduction of experience mod, reduced premium cost, and substantial

claims savings.

Researched and negotiated new benefits package to allow for cost saving and

better coverage options for employees as well as lowering employer premium

burden.

Creator and editor of quarterly company newsletter.

Created tracking process of staff, management and consumers for nineteen

separate work locations to reduce fill time of vacant positions.

Planned and conducted new employee orientation to foster positive attitude

toward company objectives and mission statement.

Planned, directed, supervised, and coordinated work activities of payroll

personnel.

Represented company at personnel-related hearings and investigations.

Advised and provided training managers on organizational policy matters

such as equal employment opportunity, sexual harassment and Family and

Medical Leave, and recommended needed changes.

Produced bi-weekly labor reports and HR matrix for company president for

labor analysis and budget.

Performed difficult staffing duties, including dealing with understaffing,

refereeing disputes, terminating employees, and administering disciplinary

procedures.

Facilitated quarterly All Staff meeting for approximately 215 employees

which included summer picnics and Christmas banquets.

Monitored and maintained OSHA Log.

Plan administrator for company's 401(k) plan.

During 3 month interim with no payroll clerk; preformed payroll processing

via Kemper systems. New hire setup, time entry, processing.

Human Resource Manager

Great Dane Trailers, Terre Haute, IN

2007 - 2008

(position eliminated due to company downsizing)

Managed all aspects of recruitment, hiring, and training of both hourly and

management personnel for ISO 9001 certified manufacturing company with an

employee base of 500.

Created bid system for a more consistent approach to awarding jobs within a

non-union factory environment leading to increased employee morale and

higher employee satisfaction.

Created and implemented behavioral based interviewing process contributing

to better hire and 20% reduction in turnover.

Creation of HR policies and procedures (including new hire paperwork,

handbook and on-boarding procedures)

Implemented initiatives to enhance employee feedback and retention such as

employee process improvement recommendation process, employee roundtable

meetings, and diversity awareness.

Facilitated annual golf scrabble, Christmas dinner, health and wellness

fair and management team building activities.

Planned, directed, supervised, and coordinated work activities of payroll

clerk, HR Associate and plant nurse.

Monitored and reviewed workers compensation claims to assure quality of

care, return to work, light duty, closure of open reserves and aggressive

claims handling

Maintained and monitored all ISO 9001 documents and requirements related to

Human Resources.

Payroll systems entry of new hires, rate changes, personal information,

terminations. ADP

Human Resource Manager

Armstrong Hardwood Flooring Company, Somerset, Ky. 1997 -

2006

(moved to Indiana with spouse)

Led all aspects of recruitment, hiring, and training of both hourly and

management personnel for ISO9001 certified manufacturing company with an

employee base of 415.

Drove performance based compensation program for appraisal, annual

increases and development plans for all salary personnel with emphasis on

bench strength.

Successfully headed ramp up hiring of 150 new employees in a three month

period. Plant expansion hiring marked by less than 10% turnover after 1

year of service.

Instrumental in achieving and maintaining ISO 9001 certification.

Created bid system for a more consistent approach to awarding jobs within a

non-union factory environment leading to increased moral and higher

employee retention.

Created policy and procedure manual.

Created and implemented behavioral based interviewing process for hourly

hiring. Resulted in 25% reduction in turnover. Process adopted as corporate

template to standardize hiring practices company wide.

Supported and assisted in creation and implementation of safety programs

resulting in plant's recognition as Company's leading facility in world-

class safety performance.

Planned, directed, supervised, and coordinated work activities of HR

associate.

Monitored and maintained OSHA Log.

Monitored and reviewed workers compensation claims to assure quality of

care, return to work, light duty, closure of open reserves and aggressive

claims handling.

ADDITIONAL SKILLS

Experience in various Computer systems: WINDOWS 9x, 2000, NT, XP, Vista,

Windows 7 and 8

Accomplished user of Microsoft Office Products: Word, Excel, PowerPoint,

Outlook, and Publisher.

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