Customer Service Administrative Assistant
Resume:
April Bennett
Austin, TX 78717
********@*******.***
Personal Capabilities
I am a highly-motivated, self-starting, and detail-oriented professional that offers strong organizational,
communication, customer service skills along with a positive, friendly and helpful attitude. I work
proactively and efficiently, meeting deadlines in both individual and team environments. I demonstrate
sound judgment and professionalism when addressing confidential and sensitive company information.
Professional Experience
ETS-Lindgren (Express Employment, temporary assignment) Cedar Park, TX
Buyer October 2011 – April 2012
• Review requisitions and MRP output
• Confer with vendors to obtain product or service information such as price, availability and
delivery schedule
• Order, reschedule and cancel material based on requisitions and MRP output
• Manage supplier to price, delivery and quality expectations and escalate when appropriate
• Expedite delivery of goods to users
• Run daily past due report and follow-up with orders on the report
• Interface with suppliers and customers to secure both delivery and the best market price
Cypress Technologies (Express Employment, temporary assignment) Leander, TX
Buyer May 2011 – October 2011
• Manage expedite report
• Review daily MRP output
• Interact with vendors and manage relationships
Jamco America, Inc. – Aircraft Interiors Everett, WA
Executive Assistant November 2003 – June 2010
• Supported senior managers along with 120 design, electrical, mechanical, and stress engineers
• Facilitate communication between all levels of the organization and external contacts
• Responsible for processing design drawings with Microsoft Access
• Ensure the office is organized and operating effectively and efficiently
• Order business cards, supplies, equipment, and other items as necessary
• Updated weekly project schedules
• Processed contract invoices meeting deadlines for engineering departments
• Assist with Human Resources and IT with corporate formalities when hiring direct and contract
engineers
• Proactively manage all domestic and international travel arrangements
Fluke Corporation – Electronic Tool Manufacturing Everett, WA
Administrative Assistant February 1984 – April 2001
• Manage sensitive and confidential material and information with discretion
• Plan and coordinate meetings/events
• Scheduled travel arrangements for executives
• Responsible for all aspects of material handling, including shipping and receiving
• Anticipate the needs of a fast paced service center and effectively prioritize workload
• Monitored incoming and outgoing demo or repair equipment for sales force and customers
Education and Technical Skills
Lynnwood High School, Edmonds Community College, Clemson University professional training
Expert in Microsoft Word, Excel, PowerPoint, Outlook, Oracle, SmarTeam, SyteLine ERP
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