THOMAS C.A.
"CAMELIA" SOCIETY A WING, FLAT # ***
JAMBULKAR CHOWK
WANOWRIE
PUNE 411 040
MAHARASHTRA STATE
INDIA
TEL : 020-******** / 901*******
EMAIL : ************@*****.**.**
PERSONAL DATA
. Nationality : Indian.
. Date of Birth : July 23rd 1969.
. Marital Status : Married.
. Languages (Read & Write) : English, Hindi, Marathi, Malayalam.
. Passport No. : K8837757
EDUCATIONAL ATTAINMENT
. Bachelor of Arts in the field of Economics faculty - Pune University
(1991-1993)
. Masters Degree in Economics - Pune University (1994-1995)
TECHNICAL FIELD
. Completed 30 wpm in English Typing
. Application in Course in Computers (IEC)
Proficiency in various Applications
. MS Office
. Internet
. Accounting Packages
EMPLOYMENT RECORD
. Delta Services (September 1992 - October 1993) Bajirao Road Pune-
India
. Designation : Computer Operator
. Reporting to : Computer Section In charge
. Responsible for : Secretarial & Computer
operations
. Task & Goals
> To ensure proper recording of data given.
> To ensure that all secretarial duties are performed in the
most efficient and effective manner.
. Dorabjee & Co. (January 1994 - October 1995) Camp Pune- India
. Designation : Computer Operator
. Reporting to : Accounts Manager
. Responsible for : Accounting & Secretarial Work
. Task & Goals
> To prepare letters and reports related to Accounts
department.
> To provide monthly sales report and specifying it by
graphical method.
> To update all records related to Cash, Bank, Sales & Purchase
Transactions.
> To maintain all physical recorded transactions and archiving
it.
> To co-ordinate with Accounts personnel's for the year end
closing.
> To provide the Auditors with required documents.
> To maintain and secure all filling cabinets and desk drawers.
. Al Saad Contracting & Trading Co. (September 1996 - August 2000)
Jeddah - Saudi Arabia
. Designation : Executive Secretary
. Reporting to : Group Finance & Admin. Manager
. Responsible for : Secretarial & Computer Operations
. Achieved experience in :
. Procurement Department (Duties & Responsibilities)
> To prepare plans & schedules and all procedures for the
purchase, shipping and delivery of materials and supplies in
accordance with the overall project master plan and full
conformity with contact requirements and specifications in
coordination with the Procurement Manager.
> To follow-up approved purchase orders based on authorized
material requisition for placement with approved company
suppliers.
> To ensure that placed P.O.s are delivered on time as per
client's delivery schedule.
> To make sure whether the materials are to be insured or not.
> To follow-up with the forwarder for the shipment details.
> To follow-up and ensure receipt of properly approved material
delivery orders and seek Project Manager approval on related
invoice.
> To forward all material delivery documents (P.O. Requisition,
Delivery orders & Invoices) to branch accounting for further
processing.
> To ensure that defective or returned materials are delivered
to appropriate supplier and obtain necessary directions in
order to acquire the appropriate credit note and forward to
the Accounts department.
> To prepare reports and recommendations to the Procurement
Manager to evaluate the progress of work.
> To ensure the selection of the best sources of supply in
terms of competitive prices, quality, reliability, payment
conditions and delivery schedules.
. Administration Department (Duties & Responsibilities)
> To ensure proper receipt relay of incoming and outgoing faxes
and a proper dispatching to the concerned personnel.
> To prepare schedule to ensure proper periodic maintenance of
the office operating machines.
> To prepare letters and reports as per the Administration
Manager's request.
> To obtain receipt of documents, incoming mail and forward to
Administration Manager.
> To prepare documents and dispatch of outgoing mail.
> Other duties and report as required by Administrative
Manager.
> To ensure courteous receipt of office visitors and guide them
to the appropriate party.
> To ensure timely receipt of employees time sheets and
attendance records and dispatch to the Personnel Department.
> To prepare travel arrangements and general office services.
. Personnel Department (Duties & Responsibilities)
> To arrange and maintain daily time sheet of office and site
employees.
> To issue I.D. cards to employees.
> To follow-up with site time keepers for time sheets.
> To ensure proper recording, calculation and reporting of
office staff's working hours.
> To double check the payroll report before submission.
> To ensure proper maintenance and updating of all personnel
records and files, efficient classifications and retrieval of
required information.
> To prepare reports of visas, passports, permits and driver
license expiry dates as required.
> To prepare, and follows up required documents to ensure
timely action on in co-ordination with the Human Resources
Department:-
1. Employee Passports, Visas, Permits and Licenses as
required.
2. Application and resumes.
3. Employee hiring, termination and transfers.
4. Medical care and social insurance requirement.
5. Evaluation forms and employees compensation adjustments
& entitlements.
6. Loans and advances requests.
7. Correspondences.
> To prepare periodic reports indicating employees absence,
dates and reasons.
> To have an efficient co-ordination with all administrative
and office services activities required.
. Accounts Department (Duties & Responsibilities)
> To prepare and process journal entries for G/L and A/P
recurring entries and ensuring a proper recording of data
into the appropriate ledger accounts.
> To prepare letters and miscellaneous reports as requested by
the Accounts Manager.
> To update the records related to payable, sales, cash and
bank transactions.
> To replenish Petty Cash invoices periodically.
> To provide monthly bank reconciliation statement to the
Accounts Manager.
> To regularly review the exchange rate of foreign currencies
rates provided by bank.
> To prepare suppliers and sub-contractors aging due report as
required.
> To prepare request for payments for the due invoices.
> To prepare shipment reports on the system after receipt of
proper documents.
> To update the Stock report i.e. Material receipt vouchers,
Material issue vouchers and Material return issue vouchers.
> To provide stock inventory listing report periodically.
> To co-ordinate with auditors for year end closing.
. EXL Services India Pvt. Ltd. (October 2011 - till date ) Magarpatta
Tower 12 Hadapsar Pune
. Designation : Customer Service Representative
. Reporting to : Assistant Manager
. Responsible for : Online Insurance Back office
support
. Achieved experience in : Level 3 workers compensation
Insurance
Task & Goals
> Online email support to customers as per their request.
> Attaining trainings as per process requirement.
> Initiating new ideas and roles in favor of company and
client.
> Grooming employee's communications skills whenever needed.
> To assist the SME for process knowledge enhancement.
> To initiate any updates related to process.
> To assist a CSR in solving any ordeal request.
> To ensure 100% Production and 100% Quality.
> To maintain a jovial and friendly atmosphere on the floor.
Certified true and correct Thomas C.A.