Customer Service Quality Control

Location:

Salary:

45000

Posted:

May 31, 2013

Rami Elodat

********@*****.***

Education:

Bachelor’s Degree in Business Management

Sam Houston State University, Huntsville TX

Graduated with honors – Magna Cum Laude, 3.84 GPA

International School of Choueifat / Al Dhafra School, Abu Dhabi – High School graduate

Skills:

Type 50 wpm.

Able to learn quickly and retain, apply information.

Excellent customer service and problem solving skills.

Organized, good with numbers, and pays close attention to details.

Fluent in English and Arabic. Familiar with both the American and Middle Eastern cultures as a result of living

several years in America, the United Arab Emirates and Jordan.

I am a US citizen.

Able to use programs like: MS Windows, Word, Excel, PowerPoint, Outlook and also able to adapt to in house

programs

Work History:

2004- Current - Self-employed for 8 years and maintained 100% positive feedback from customers.

Skills gained: market research, purchasing, sales and advertising, shipping/receiving, quality control,

record keeping and customer service and complaint resolution via phone, email and sometimes in

person.

This job helped me to develop a strong sense of self-discipline and built my problem solving and

communication skills.

2002-2004 -

Preference Inn –front desk clerk, answering phones, making reservations, customer service, cashier, data

entry

Labor Ready- Temporary on call jobs