Mariam A. Guerges **** Double
Oaks Dr, Jacksonville, FL, 32226
********@*****.***
Qualifications Profile
SELF-DIRECTED AND HIGHLY TALENTED TEAM PLAYER WITH OUTSTANDING
ORGANIZATIONAL, ANALYTICAL, LEADERSHIP, PROCESS IMPROVEMENTS AND DECISION-
MAKING SKILLS SEEKING CASE MANAGEMENT OPPORTUNITY. RELATED EXPERIENCE AND
PRACTICUM INCLUDE:
< Legal Secretarial: Skilled in answering phones, directing calls, and
assisting clients in a positive, professional manner. Experienced in
conducting research, gathering and analyzing data, and maintaining
records. Basic knowledge of various legal areas; volunteer background
conducting interviews in support of defense and prosecution. Skilled
in applying in-depth knowledge of applicable laws and regulations,
verifying data for completeness, and ensuring compliance to company
policies
< Management: Effective at leading project teams, prioritizing
workloads, and delegating assignments to meet deadlines. Ability to
orient, train, and coach new team members. Effective at implementing
and ensuring compliance with policies and procedures.
< Computer Proficiencies: Skilled at performing word processing, typing,
and data entry. Experience working with various research engines.
Success utilizing key applications including Microsoft Office Suite
(Word, Excel, PowerPoint, Outlook), Microsoft Work, Lexis-Nexis,
Westlaw, and Case mapping.
< Key Strengths: Motivated self-starter with the ability to work well
independently and with other team members. Capable of learning and
applying new ideas quickly. Excellent communication skills; bilingual
fluency in English and Arabic. Articulate communication,
interpersonal, and presentation competencies.
Educational Background
University of South Florida, Tampa, FL
Bachelor of Arts Degree in Political Science, Minor in Criminology,
12/2009
Member of Pre-Law Society, Phi Sigma Alpha (The National Political
Honor Society, Zeta Pi Chapter), and Social Debate Club
Florida Coastal School of Law, Jacksonville, FL
Law Student, 8/2010 to 6/2011
Experience Highlights
WALGREENS, Jacksonville, FL
6/2007 to Present
Client Services/Beauty Advisor Associate (6/2007 to Present)
Purchasing materials, supplies and services of a specialized or complex
nature in accordance with prescribed purchasing regulations and
procedures. Reviews. Interprets purchasing procedures to departments and
vendors, as a specialist in assigned material categories, which require a
degree of technical knowledge. Using of initiative and independent
judgment. Answering phones and direct calls to appropriate departments
and staff. Promote, sell, and educate customers on diverse products.
Process sales transactions, collection, and conduct shift close.
. Identifies and selects vendor to procure requisitioned commodities,
meeting criteria such as price, quantity, quality and delivery date
and places orders.
. Interviews sales representatives to develop new sources of
technical supplies, securing favorable terms; updates records and
files and secures samples, descriptions, photos or information for
departments.
. Interprets and communicates purchasing procedures to departments;
assists departments in initiating requisitions and orders, and
solves problems with orders.
. Resolves purchasing problems between department and vendors.
. Worked closely with other team members to support and achieve sales
goals.
. Knowledge of materials, products, and the commodity market in area
of specialization.
UNIVERSITY OF SOUTH FLORIDA - Tampa, FL
8/2006 to 12/2009
Political Science and Criminology Student (8/2006 to 12/2009)
Gained knowledge of administrative functions, including policy and
procedure development and implementation, project coordination, and team
leadership. Oversaw and participated in group projects, prioritized and
organized workloads, and ensured completion of all assignments to meet
deadlines. Performed typing and word processing of reports and
presentations. Designed straw poll to assess student comprehension of
amendments on Presidential ballot. Developed, collected, and recorded
information from questionnaires. Evaluated and compiled data to present
findings. Served Democratic Party by contacting registered voters and
determining voting preferences of various areas and age groups. Gathered
and synthesized data to arrive at conclusions.
. Established track record of completing projects on time or ahead of
schedule while achieving all goals and objectives.
. Met requirements for earning Bachelor of Arts Degree one semester
early.
YMCA - Orlando, FL
10/2006 to 12/2006
Receptionist (10/2006 to 12/2006)
Assisted customers, answered questions, and resolved problems.
Participated in various promotional projects in conjunction with
managers. Entered data into YMCA system.
TEEN COURT - Orlando, FL
8/2004 to 7/2005
Legal Volunteer (8/2004 to 7/2005)
Served as both defense attorney and prosecution for various cases.
Interviewed teens and gained knowledge of implementing court procedures
and reading court papers.
Technical Skills
Proficient utilization of Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook), Microsoft Work, Lotus notes, Lexis-Nexis, Westlaw,
Case Planning & Management, Client Advocacy, Program Administration &
Policy Development, Community Outreach, and Community-Client Relations