Alexia Marie, J.D., PMP
Fort Lee, NJ 07024
Cell: 347-***-**** Email: *************@*****.***
Executive Director, IT PMO
-- Developing & Managing Process Roadmaps, Maximizing Profits, Cutting Costs, & Cultivating Ties --
Professional Summary: Highly effective strategic and visionary IT PMO Executive with more than 10 years of proven business acumen to
increase revenue growth, cultivate ties, liaise with stakeholders, cut costs, and manage project and system implementations from
conceptualization to end. Has demonstrated ability to roadmap successful process models for cross functional business needs. IT support,
and comprehensive ERP use. Native in English and a federally certified French translator and interpreter. Cultural and linguistic expertise
in global multi-national markets, especially EMA.KEY SKILLS/AREAS OF EXPERTISE:
• PMP & Project Scheduling… Sales, SEO, & Marketing Acumen
• VOIP, LAN/WAN, PHP, HTML, SDLC … Process Streamlining & Improvement
• Stakeholder & Vendor Management … Strategic Planning and Governance
• BPM Scope & Model Development … Risk & Contingency Management
• ERP Implementation … Research and Analytical Expertise
• Compliance Execution for Projects … Budget Forecasting & Management
EXECUTIVE PERFORMANCE BENCHMARKS:
Created global language consulting corporation and successfully marketed &sold consulting services to Fortune 500
and government clients by utilizing business process models, innovative sales and traditional &online marketing
methodologies.
Managed and budgeted a $1.5M project for a multi-billion dollar client by road-mapping the project from initiation to
execution.
Worked at Microsoft and proactively addressed & communicated non-compliance issues with global consumer clients
using SDLC.
Coded company website and provided IT support for help desk and LAN/WAN server solutions for 3 years for global
network.
Led year-long network wide Dynamics NAV (financial, project, process, and human capital management) ERP
implementation and trained staff on how to use new resources upon completion via training sessions.
Analyzed, developed, & streamlined PMO processes by primarily creating roadmaps and documenting successful
process models.
Used PERT for scheduling large & complex projects, reducing data input time, cutting costs, & assisting with project
transparency.
Coordinated and led meetings with key stakeholders to establish upcoming PMO initiatives and current project
milestones.
PROFESSIONAL EXPERIENCE:
5 STAR GLOBAL Translations, Inc., New York, NY
Job Title: Executive Director, IT PMO March 2010-April 2013
Department of Homeland Security, New York, NY
Job Title: Management and Program Analyst May 2009-May 2011
TransPerfect Translations, New York, NY
Job Title: Project Manager January 2008-August 2008
(Note: Brief tenure because I began law school.)
Microsoft Corporation, Redmond, WA
Job Title: French IT Program Manager May 2007-December 2007
(Note: Brief tenure because I moved to NYC.)
Ripon College, Ripon, WI
Job Title: Cataloging Project Manager January 2004-May 2007
Business Creation & Development Achievements:
Created language consulting corp. & organically created and developed PMO by way of BPM principles, GAAP
methodology and comprehensive ERP resources including Dynamics NAV, Oracle PeopleSoft and Microsoft Project
Professional.
Coordinated with cross functional departments, specifically R &D for strategic analysis, intelligence, and
process development of “bulls eye” targeting towards B2B customers.
Project Management Achievements:
Managed production life cycle for 600 + consulting projects using ERP software including Dynamics NAV,
Oracle People Soft, Microsoft Project Professional and company Project Dashboards.
Directly led timely completion of a $1.5M project for a multi-billion dollar client (BMS) utilizing PMI
methodologies.
Facilitated process and project management workshop trainings and provided appropriate resolutions for
product escalations concerning implementation stage and deadline by utilizing company risk management strategies.
Generated scheduling models for duration of projects via PERT and documented successful business process
models.
Managed vendor accounts, ensured vendor relationships were continuously fostered, and maintained constant
communication with vendors to ensure vendor loyalty/retention.
Directly hired, managed, & coached 8 PMO direct reports, 2 J-1 visa interns, and more than 2,000 outsourced
service consultants, with a focus on diversity inclusion.
Built and fostered client loyalty through quality services, timely communication, and providing client incentives
to remain faithful customers.
Information Technology & Program Management Achievements:
Worked at Microsoft & proactively addressed & communicated non-compliance issues with global clients using
SDLC.
Coded company website (PHP and HTML) & provided IT support for help desk and LAN/WAN server
solutions for global network for 3 years.
Sought and acquired Search Engine Optimization backlinks for online marketing and branding of corporate
services.
Led year-long network wide Dynamics NAV (financial, project, process, and human capital management) ERP
implementation and trained staff on how to use new resources upon completion via training sessions.
Developed, managed, and executed cutover plan for our network wide integration to company data resources to
ensure project transparency and communication across network systems within the PMO.
Assisted with company-wide implementation of VOIP technology in order to cut costs.
Improved SOP productivity via statistical and analytical research by focusing on process prioritization for
execution of compliance data analysis.
Reduced production turnaround time of browsing program systems by 10%, and trained others in new
techniques.
Branding & Marketing Achievements:
Formed prospect identification & development, lead generation, strategic cold calling, & created marketing
databases for sales leads.
Researched and analyzed niche industry to create and devise strategic C-level marketing campaigns & sales
pitches that would spearhead global branding. Ensured consistency and uniformity in global branding.
Examined Nielsen consumer marketing insights and focused on traditional and online marketing; primarily
SEO, social media, and website development.
Drafted, applied and was successfully approved for a Federal Trademark of company logo with IPO.gov.
Headed monthly metric workshops on how to communicate global strategies to sales staff.
2
Liaised, presented to, and executed Board and C-Level marketing visions and campaigns as needed.
Sales Achievements:
Generated 1,000% ($0-$1,000,000) revenue growth over a 3 year period for consulting sales in 3 different
continents due to SME in diverse client sectors within the global language service industry.
Evaluated market competitors and strategically offered more competitive rates than market competitors with a
focus on quality.
Increased sales revenue by $500,000 by drafting, negotiating, and procuring 51 Contracts for RFP buys and
solicitations by effectively executing SOW’s and SON’s for government agencies and private clients.
Operations & Pricing Achievements:
Coordinated and led meetings with key stakeholders to establish upcoming PMO initiatives and communicate
current project milestones.
Negotiated supplier terms and pricing, and analyzed technological advancements within the language service
industry.
Liaised with cross functional departments in creating and developing competitive pricing objectives and
strategies.
Led meetings with staff and underwent continual project and process management education and training.
Financial Management Achievements:
Provided with sole responsibility to manage front, middle, and back office functions with emphasis on Net
Present Value, P& L & ROI for financial management and assessment of services.
Liaised with cross functional department heads in reducing sales purchase costs and delivery costs.
Reviewed monthly sales dashboards for budget achievements and future targeted forecasting.
EDUCATION:
Hofstra University School of Law, Hempstead, NY
Juris Doctor - International Law Concentration with Corporate focus.
Ripon College, Ripon, WI
Bachelors of Arts - French and Religion
Paris Sorbonne IV and Institut Catholique de Paris, Paris, France
Non degree programs
CERTIFICATIONS AND ACHIEVEMENTS:
• Federally Certified French Interpreter … Project Manager Professional (PMP), 2008
LANGUAGE and REVELANT SKILLS:
• Fluent in French. Knowledge in Spanish, Arabic, and German. Microsoft SDLC.
• Microsoft Office Suite. BPM tools and models. Microsoft Project
Professional
• Well versed in PMBOK. Microsoft Dynamics NAV. Website PHP and
HTML Coding.
• PERT & CPM. Oracle PeopleSoft. Agile SCRUM
Knowledge.
• VOIP. LAN/WAN Support. PHP and HTML
Code.