Customer Service Accounting
Resume:
Jerome Pate
**** ****** *** # *, ********** CA, *5825
**********@*****.***
PROFILE
Accounting professional with over ten years of experience and Bachelor of
Science in Business
Administration with a specialization in accounting. I'm wishing to leverage
my accounting and analytical experience along with my time management,
strong organizational and excellent customer service and interpersonal
skills. I have the ability to utilize good judgment when interfacing with
clients, vendors, management and staff to ensure the flow of timely
accounting information, payroll processing, billings, cash receipts and
disbursements. Also I made sure postings, reconciliations, and filing are
done efficiently and correctly. My excellent verbal and written
communication skills are assets that I have used to provide a great working
experience throughout my career.
AREAS OF EXPERTISE
Accounts Payable Accounts Receivable Auditing
Debt collection Tax compliance Financial Statements
Reconciliations Deposits / Credit / Cash Billing / Collections
EDUCATION
Bachelor of Science, Business Administration
Graduated 2006
Specialization in Accounting
DeVry University, Elk Grove, CA
SOFTWARE
PeopleSoft Print Stream Microsoft Excel
Adobe Quicken Microsoft Access 2007
QuickBooks Peachtree Microsoft Word
Wits Solutions- Contracting Accounting Services
General Accountant- Standard Register, West Sacramento California
November 2012- April 2013
. Responsible for processing payroll
. Accounts payable.
. Prepared, compiles and records accounting activities for input into
the computerized financial accounting systems.
. Provided accrual information for Journal entry on a monthly basis.
. Aided in reviewing and analyzing financial statement variances.
. Complied with internal controls to protect assets of the company.
. Processed daily reports and assisting with the month end closing
activities including journal entry preparation in accordance with
generally accepted accounting principles.
. Process payroll cycle and track employee time off using knowledge
of basic labor laws.
. Maintain a current accounting procedures manual with work
instructions and procedures for all journal entries, account
reconciliations
Wits Solutions- Contracting Accounting Services
Accountant - Right sourcing, Rancho Cordova, California
April 2012- September 2012
. Matched and coded invoices.
. Responsible for updating and billing client statements.
. Handled incoming calls from vendors regarding payments.
. Posted transactions to journals, ledgers and other records.
. Posted charges and payments into the billing system.
. Processed checks to send to vendors.
. Compile the monetary transactions of the organization and make
entries in general ledger under the relevant account heading.
. Find out discrepancies in accounting entries and correct them
. Review the accounting reports (accounts receivable / accounts
payable / petty cash book) sent by juniors for accuracy and
completeness.
Internal Revenue Service, Fairfield, California
Revenue agent- seasonal
September 2010 - March 2012
. Conducted independent field audits and investigations of federal
income tax returns.
. Examined selected tax returns to determine nature and extent of audits
to be performed.
. Analyzed accounting books and records to determine appropriateness of
accounting methods.
. Investigated documents, financial transactions, operation methods,
industry practices and such legal instruments as vouchers, leases,
contracts, and wills.
. Conferred with taxpayer or representative to explain issues involved
and applicability of pertinent tax laws and regulations.
. Secured taxpayer's agreement to discharge tax assessment or submits
contested determination to other administrative or judicial conferees
for appeals hearings
. Collected delinquent taxes.
Verizon Wireless, Rancho Cordova, California
Accounts Manager
April 2008- September 2010
. Managed a high-volume workload within a deadline-driven environment.
Resolved an average of 450 inquiries in any given week and consistently
met performance benchmarks in all areas (speed, accuracy, volume).
. Became the lead "go-to" person for new reps and particularly challenging
calls as one of the company's primary mentors/trainers of both new and
established employees.
. Helped company attain the highest customer service ratings (as
determined by external auditors) -- earned 100% marks in all categories
including communication skills, listening skills, problem resolution and
politeness.
. Officially commended for initiative, enthusiasm, tenacity,
persuasiveness, intense customer focus and dependability in performance
evaluations.
Natural Stone Design Gallery -Sacramento,California
Accountant
July 2006 - April 2008
. Confirmed receipt of goods or services.
. Prepared and sent monthly statements for all clients' billing.
. Managed timely month end closing process.
. Verify approval using a purchase order or other authorization
document.
. Receive, Prepare and Scan vendor invoices and process invoices for
Payment.
. Mail the check following the check run.
. Ensured Cash receipts deposits are scanned or otherwise deposited to
the bank.
. Reviewed and entered accounts receivable invoices, and applied
payments.
. Performed month end and year end accounts receivable and accounts
payable closing.
. Analyzed financial reports to assess compliance.
. Prepared and presented standard accounting reports to the accounting
manager.
. Process invoices Daily.
. Process W-9 to set-up new vendors.
Natural Stone Design Gallery, Sacramento, California
Junior Accountant
April 2003- May 2006
. Prepared and sent monthly statements for all clients' billing.
. Received and reviewed of vendor invoices, check requests, wires, ACH
activity.
. Assisted in full cycle accounts payable processing.
. Ensured that proper authorizations are obtained prior to payment of
invoices and expenses;
. Processed weekly payment batches; prepared checks for internal
distribution and/or mailing; void and re-issue payments as needed.
. Made routine collection calls to clients with overdue payments.
. Prepared month-end accrual journal for review.
. Ensured the GL code is correct before posting to the accounting system.
. Processed credit card transactions for posting.
. Processed check run, submit for signature with backup, mail on approval.
. Prepared requested materials for the CPA to perform audits of financial
data or records.
. Ensured accurate cash calculations and daily monitoring, researching,
clearing and
Calculating credit card receipts as well as calculating credit
card, cash assisting the CFO in resolving and tracking refunds and
credit card issues.
Contact this candidate