Jan Cook
Objective
A position utilizing case management communication skills and
experience for employment as a nurse advocate.
****-**** ******* ******** ********
Southaven, MS
Case Manager
. Implement safe plans of care for all patients.
. Expedite discharges with thorough home instructions for each patient.
. Manage patient's coverage with insurance providers
2008- 2010 United Health Care
Memphis, TN
Case Manager
. Collaborate with primary care physicians and specialists regarding
members' needs.
. Follow up on disease management issues or interventions based on the
Disease Management protocol.
. Establish a plan of care individualized to the member's needs.
2003-2008 Baptist East Hospital
Memphis, TN
Case Manager
. Monitor all admissions and implement appropriate level of care.
. Verify intensity of service and severity of illness with insurance
providers.
. Coordinate interdisciplinary plan of care for patients
2002-2003 St. Francis Hospital
Memphis, TN
Registered Nurse
. Charge nurse for 23 bed psychiatric unit
. Acted as team leader for ACLS(Advanced Cardiac Life Support).
. Acted as support personnel to facilitate awareness regarding JCAHO
regulations.
2001-2002 Methodist Healthcare Central Hospital
Memphis,TN
Clinical Lead
. Managed twenty employees on urology unit.
. Educational leader on new procedures.
. Educational leader on protocols of the hospital.
1998-2001 Methodist Healthcare Central Hospital
Memphis, TN
Registered Nurse Plus Team
. Participated with quality assurance committee for Infectious Disease
Control and was CPR instructor.
. Served as preceptor to train LPNs and RNs to work on hospital units
. Worked as staff nurse on neurology, medical-surgical, telemetry,
ventilator rehab, urology, pulmonary, and psychiatric floors.
Education
2007-Present CCM Certification
Memphis, TN
1996. Methodist Hospital School of Nursing
Memphis, TN
. Diploma in Nursing
1990-1992 University of Mississippi
Oxford, MS
. Bachelor of Science Fashion Merchandising and Business
Administration minor