Eve M Zimmerle

Cathedral City, CA *****

760-***-****

Summary

Provide administrative assistance to CEO/Executive Management/Staff. The extensive

experience and skills set I have acquired working within the federal government aerospace

community has given me a foundation that fundamentally applies to the demanding and

professional needs of providing exemplary support throughout various industries.

Work History:

McCallum Theatre

Palm Desert, CA

10/2012 – 01/2013

Part-time, seasonal position, working at the Box Office. Answer heavy phone calls and provide

customer service, i.e., show times, show info, purchasing of seats. Provide friendly face to face

customer service at the Box Office, giving customers their will call tickets and move the will call

line as quickly as possible.

Massage Envy Spa

Palm Desert, CA

9/2012 – 01/ 2013

Administrative support to the President/Owner, HR Assistant and three Clinic Administrator’s.

Provide purchasing of supplies, distribution and responsible for receipts and billing. Collect and

screen mail from three clinics (Palm Springs, Palm Desert, La Quinta), distribute accordingly

and take action. Responsible for event planning, participating in weekly manager’s meeting,

record action items, provide weekly agenda, review monthly insurance benefit reports, make

corrections as necessary, ensure employee contributions and personal data are updated, establish

vendor rapport, as well as research vendor services and cost estimates, establish vendor credit

and billing. POC for clinic ad hoc needs.

Jet Propulsion Laboratory (NASA)

Pasadena, CA

Career: 1988 - 2010

Positions Held: Group Secretary, Sr. Support Secretary, Program Secretary, Sr. Executive

Support to the Directorate Assistant Deputy and Director, Office Coordinator, Section Secretary

Experience

Assist with managing and organizing executive leadership teams, assist other executives and

staff on a full time or as needed basis with office continuity. Manage multiple complex

electronic scheduling of appointments and travel schedules. Utilize best business practices to

select effective flights options, ordering supplies and selection of meeting/conference venues.

Follow through on billing, shipping and expense reporting.

Able to make solid office judgments to accommodate office needs and maintain continuity in

management absence. Prioritize office tasks, electronic calendars/appointments, and supervision

of timekeeping practices. Effectively provide point of contact duties by providing project

information, delegation as appropriate to keep office on task, respond to office inquiries,

including, but not limited to, staff, vendors, maintenance as necessary. Maintain open

communication abilities to provide updates to daily schedule, or communicate urgent business

needs.

Manage correspondence, including reviewing all email and mail, highlighting action items,

attaching pertinent files or transmittals for review and action, responding to action items. Draft

general correspondence, memos utilizing office signature protocol.

Assist executive/staff with speaking engagements, including logistics, creation of PowerPoint

presentations and speaking points. Coordinate materials needed by other management staff by

establishing deadlines, importing materials into Power Point, prepare delegate packets and

uploading materials in electronic library, prepare agendas, meeting minutes and capture action

items. Providing attendee hand out materials; meeting registration/attendance duties; establish

professional leadership with venue event coordinator, selection of menu, additional break out

rooms, as necessary, establish best rates for hotel room blocks for attendees, as needed. Also,

lead day to day functions for in-house event and meeting planning including, but not limited to,

reserving space, catering, invitations, RSVPs, decoration, room setup, agenda coordination,

minutes and meeting facilitation.

Responsible purchaser of office supplies, keeping office equipment/software updated. Ensure

proper processing of invoices, credit card reconciliations and other budgetary documents.

Manage and prioritize multiple projects simultaneously for all staff. Able to lead other clerical

staff, oversee workload, timekeeping practices, delegate ad hoc duties, as needed. Prepare on-

boarding procedures for new hires, create personnel files, provide direct input to clerical staff

annual reviews, suggest corrections and implement procedures.

Knowledge/Skills/Abilities

Twenty-two years of increasingly complex tasks and duties resulting in career advancement,

recipient of many Certifications of Achievement and Appreciation, including Bonus Awards.

Demonstrate ability to accurately and efficiently perform administrative duties of a highly

responsible and confidential nature

Advanced skill level with Microsoft Office including Outlook, Word, PowerPoint, and Excel.

Typing skills of 65 wpm

Excellent communications, interpersonal and telephone skills.

Ability to handle priorities and challenging phone calls and emails with courtesy and

professionalism

Demonstrated ability to interact and work with all levels of employees, officials, customers and

external contacts

Excellent written communication skills including proofreading with the ability to prepare

correspondence using appropriate grammar, spelling and punctuation

Ability to recognize and work with confidential information in a professional manner, including

sensitive customer, vendor and personnel situations

Ability to organize, prioritize, and coordinate work effectively

Demonstrated political savvy and the ability to maintain composure and clarity of thought and

purpose when confronted with highly stressful situations

Ability to work independently, take direction and provide direction to others

Professional and personal references available upon request

Contact this candidate