Customer Service Data Entry

Hope Campbell

***** ********* **.

Clinton Twp., MI 48035

Cell: 313-***-****

Alternative #: 313-***-****

E-mail:*************@*****.***

Objective

To obtain a position in the clerical field

utilizing my experiences and skills in a company

which offers a challenge and growth?

Work experience

11/2011- 11/2012

Allegra Direct

Clinton Twp., MI

Customer Service Rep

Answer inbound call for insurance company.

Update member policy information.

Faxed information to providers and members.

4/2009 - 11/2010

Randstad Staffing

Livonia, MI

File Clerk

Data entry, filing and copying. Mass mailings, updated electronic files, and

organized the offices. General office duties.

7/2007 - 6/2008

Randstad Staffing

Livonia, MI

Data Entry Clerk

Data entry, weekly progress report for Edwards

Brothers. Filing and copying. Updating electronic files and assistant to the

assistant of the Warehouse manager. General office duties.

7/2006 - 12/2007

Nation Wide

Security Southfield, MI

Security Officer

Completed daily activity logs and vehicle count

logs. Incident reports and surveillance of parking lot patrolled building and

secured entrances.

8/2004 - 4/2006

Charity Motors

Detroit, MI

Sales Clerk

Answering multi-line phones, copying, faxing, and

data entry. Customer Service, auction registration and final

car sales. Plate transfer and purchase.

2/2005 - 6/2005

Randstad (EMU)

Livonia, MI

Receptionist/Data Entry

Greeted customers and answered questions. Data entry, answering multi-line phones, received

messages. Forwarded callers to appropriate staff or to voice-mail. Copying, faxing and maintained filing system. Lecture room set-up, computer and video equipment set-up. Customer service,troubleshooting equipment. Updating information packets, ordering office and

kitchen supplies. Closed and secured office in the evenings.

10/2004 - 1/2005

Randstad ( ADP Total source)

Livonia, MI

Data Entry Clerk

Data entry, answering multi-line phones. Copying, filing, organizing filing system.

General office duties.

6/2004 - 8/2004

Allied Staffing

Redford, MI

Data Entry Clerk

Data entry. Answering Multi-line phones. Copying, filing and faxing.

10/2003 - 4/2004

Travelers Aide Society of

Metro Detroit Detroit, MI

Program Secretary

Answering multi-line phone, transferring calls, typing memos and letters. Reviving forms, assistant to the Program Director,collection of rent. Data entry on budget and grants, ordering and inventory of supplies for the office and kitchen. Filing, copying, organizing the office, training

new employees and customer service.

Education

8/2001 -7 2002

Detroit Business Institute

Southfield, MI

Certificate in Medical Billing

Summary

Hardworking, team player, fast learner, flexible,

type 35 wpm, computer knowledgeable in Microsoft

Word, Excel, Outlook and Access, copy machine, fax

machine, postage machine, multi-line phone system,

filing (Alpha and Numerical), medical terminology,

scheduling appointments, trustworthy, excellent

customer service, organizational and communication

skills.

REFERENCES UPON REQUEST

Contact this candidate