Quality Assurance Sales Representative

James Mapson **** Whitetail Drive Birmingham, Alabama 35242

Cell: 205-***-**** Email Address: ***********@*****.***

Summary: 15 years of experience as a community engagement coordinator with professional skills in

recruitment, marketing, advertising, public speaking, educating and business relations. Very strong work

ethic with a “must” accomplish ability to whatever project or task that has been assigned

Education and Training:

-American Red Cross Certified Instructor – 4/2004 – Birmingham, Alabama

-Bellsouth Business Marketing and Sales – 8/1998 – Atlanta, Georgia

-US Navy Total Quality Leadership Training – 2/1996 – Norfolk, Virginia

-US Navy Recruiting Command – 8/1992 – Pensacola, Florida

-US Navy Technical Training and Secret Security Course – 8/1988 – Dam Neck, Virginia

-Tennessee St. University Communications – 8/1986 – Nashville, Tennessee

Professional Development and Software Skills:

-Working knowledge of MS Word, Excel, PowerPoint

-Strong analytical presence and very professional

-Ability to work with diverse populations and employees and start rapport

-Able to multi-task at any level and complete all assignments in a timely fashion

-Determined to complete assignments under budget

-Office morale booster in every job I’ve ever worked

Experience:

University of Alabama at Birmingham Birmingham, Alabama

Program Coordinator/Recruiter 9/2002 – 8/2012

- Knowledge and use of creative recruiting strategies, a variety of network and industry websites and

network of contacts in various industries

- Developed and executed comprehensive sourcing strategies to include posting jobs on online job

boards, local publications, search firms, professional networking, social sites, and niche sites, direct

source and employee referrals

-Social Media Networking (post jobs, source passive candidates, etc.)

- Strategize, place ads, review resumes, source candidates, interview, assess, negotiate offers, track entire

process

- Full Cycle Recruiting, Talent Acquisition

-Job Fairs, Community and College Career Events

-Handle On-Boarding Process and Tracking Entire Process

-Internal and External Tracking Systems

-Attend job fairs, community and college career events, etc.

-Implemented hiring strategies

-Social Media Networking (post jobs, source passive candidates, etc.)

-Plan and coordinate training sessions based on enrollment audience and make adjustments if

necessary

-Investigated, documented, submitted reports and made recommendations on employee relations

issues

Associated Grocers Birmingham, Alabama

Shipping/Receiving and Quality Assurance Clerk 11/2001 – 8/2002

-Responsible for the shipping and processing of orders from grocers throughout the Southeast

-Performed data entry, billing, auditing, appointment setting and maintained inventory

-Performed quality assurance checks for before approving all shipments

University of Alabama at Birmingham Birmingham, Alabama

Recruitment Specialist 10/2000 – 10/2001

-Directed recruiting staff in the implementation of promotional events designed specifically to

target appropriate populations for participation in research studies

-Collected and analyzed data and scheduled screenings and enrollments for eligible participants

-Prepared, maintained and presented data of recruitment statistics and budgetary needs

US Census Bureau Birmingham, Alabama

Recruiting Manager 2/2000 – 10/2000

-Managed a group of 140 census employees

-Tested, screened, interviewed and selected applicants for entry-level and management positions

-Scheduled more than 50 training sites and facilitated training for all field operations

-Accomplished a goal of testing 5,190 applicants for employment

Bellsouth Advertising and Publishing Atlanta, Georgia

Directory Advertising Sales Representative 8/1998 – 12/1999

-Responsible for establishing, overseeing and maintaining business to business accounts equaling

more than $500,000

-Scheduled appointments, sold web sites, radio and television commercials, presented business

marketing strategies and designed numerous ads for the Atlanta yellow pages

US Navy Norfolk, Virginia

Operations Specialist/Recruiter 2/1988 – 4/1998

-Supervised a division of more than 120 men and women over a 5 year period

-Wrote evaluation reports and submitted budget plans

-Recruited civilian personnel for military duties

-Maintained a Secret Security Clearance

Honors: US Navy Recruiter of the Year 1994

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