Customer Service Administrative Assistant
Resume:
I N D ERA BURKE
H ighland Park M I 48203
Reliable seasoned worker seeking employment opportunity where I can utilize my
experience/skills in the fields of Communications, Customer Service, and Child
Development within your company. A uninhibited self starter with ten years plus
experience in Communication, and Customer Service. Success and experience are my two
s trongest att ributes within these fields.
Recognized for my outstanding work efforts in Communications, and Customer Service on
n umerous occasions. With a passion for seniors, and children I volunteer at nearby Senior
C itizen, and Children Community Centers.
S triving to complete every task in a timely as well as professional manner is my mission for
t ask at hand. I find my experience in these fields both challenging, yet rewarding. This
experience has been an asset in my professional and personal growth. With these qualities I
w ill make a great candidate for a position within your company.
P lease see resume
a ttached:
Sincerely,
I ndera Burke
I ndera Burke
143 Farrand Park
H ighland Park M I, 48203
Cell: 313-***-****
E mail:***********@*****.***
QUAL IF ICATIONS
• Work well without supervision
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customers support services
• Skilled at learning new concepts quickly while working well under pressure
• Ability to fundraise, sale, and tu rn a no into a yes
• Emergency Response (3 years Certificate)
• CPR/AED for the Professional Rescuer
EXPERIENCE
10/ 2011-4/2012 Costick Recreation Center Farmington H ills, M I
Senior Adult Associate
• Worked with older adults in planning and implementing activities in an adult
day/respite program setting
• Oversees older adult clients as well as senior companion volunteers
03/09-08/09 Newport Residential Care Southfield, M I
Residential Care Provider
• Entered data for immigration services
• Managed multi-lined phones
• Process client files and schedule appointments
• Handles various bookkeeping duties
• Maintain/run office in managers/owners absence
09/06-08/07 People Community Services Detroit, M I
Dispatcher /Secretary
• Assisted staff in the reception area, answered multi-line telephone system
• Directed visitors to appropriate areas th roughout the recreation center
• Greeted park patrons, answered questions and provided directions
• Cleaned mul ti-purpose rooms for after or senior citizen program. Sanitized
f i tness room.
• Clean restrooms, swept mopped f loors, disposed of li t ter and debris and
i nformed supervisor of all safety hazards
09/03-06/2006 M i lford Marketing Firm Detroit, M I
Administrative Assistant /clerical assistant
• Managed office documentation
• Greeted and directed visitors/customers to their destination and provided
general information
• Answered multi-line telephone, routed calls, take accurate messages
• Performed faxing, photocopying and filing duties
• Trained new hires
• Assisted supervisor with special projects
EDUCAT IO N
• Oakland community college – Pursuing degree(Liberal Arts)/Special
E ducation- RO,MI
• Wayne County Community College- General Studies- Detroit M I
• Mackenzie H igh School- H igh School Diploma- Detroit, M I
Contact this candidate