Florence Tatro
**** **** ***** ***** ***. ****
Shelby Township, MI 48316
248-***-****; *************@*****.***
PROFESSIONAL EXPERIENCE
Estate Information Services Inc. Account Executive 2008 2012
2565 W. Maple Road, Troy, MI 48084
2011 Sales Award for highest number of sales in the entire company
Assist clients on their Estate Planning needs in a call center environment
Consistently increased sales month to month on all products and services; Revocable
Living Trusts, Home & Auto, and Tax Information
Interact with all levels of management in a fast paced sales environment
Execute organizational and multi tasking skills for greater performance
Waltonwood at Main, Nurse Assistant 2005 2008
1401 N. Rochester Road, Rochester Hills, MI 48307
Assessed patients in the Assisted Living & Memory Care Communities
Consulted with doctors and brought them up to date on their patients
Instructed patients with daily activities in the absence of the director
Aided patients’ needs; vital signs, medications, dressing and bathing
Massage Therapist, Assistant 2002 2005
Rochester Road, MI 48326
Instructed clients on the benefits of massage
Scheduled appointments follow up treatments on back, neck and feet
Taught new massage techniques to student therapists
BBDO of Detroit, Rebate Specialist 2000 2002
950 Long Lake Road, Troy, MI 48084
Processed rebates after vehicle purchases for DaimlerChrysler
Collaborated with DaimlerChrysler on client’s eligibility for cash rebate
Clarified rebates with new and used car sales persons
EDUCATION
Troy Athens High School, National Honor Society
CPR/First Aid Certified Updated 2012