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Sales Customer Service

Location:
Vancouver, BC, Canada
Posted:
May 30, 2013

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Resume:

M arke Antonsen M BA

***-**** * ***** ****

Richmond, B.C.

V6Y 3P5

Camps and Catering

Career Profile

With 15 years of senior management experience and numerous years of progressive financial,

marketing and operational track record in the Food service industry. I have demonstrated

successes in effective financial control, sales & marketing, operations, strategic planning, lifelong

learner, financial leadership, business process improvement & identification, business evaluation,

responsive customer service and team building. I have been a decisive leader who is politically

astute, able to handle adverse situations, thinks outside box, can handle remoteness and thrives

on challenge; making positive contributions in diverse and growth-oriented environments.

Successful in a fast paced multiple priority setting, compassionate and dedicated to delivering

results on time and on target. I have years of progressive experience in the food service industry,

wild fishery vessel management, procurement, marketing & sales, research and development,

quality systems, regulatory affairs, and business development; Strengths include innovative and

strategic problem solving, team management and motivation, project management,

communications, and strong customer focus.

KEY COMPETENCIES

MBA from London School of Economics, (Stern School of Finance & HEC), born and raised in the

fishing industry and was running fishing vessels in my teens. I specialize in management,

operations, marketing & sales along with Identifying new business opportunities and strategy

Proven ability to perform in managing customers’ needs, find solutions to complicated

multi-level problems and look after their needs along with promoting a positive image of the

company with present & potential clients. I logged over 100,000 miles a year in customer

retention, customer development and my skillset is very transferable

Proven management experience in food service, supply chain management & customer

retention

Proven ability in maintaining, identifying, developing and implementing new business

Proven ability working in remote areas and flexible in rotational work schedule

Proven ability to think outside of the box to motivate and implement change

Proven ability to understand different languages & cultures along with promoting and

developing positive employee relationships

Proven ability in promoting safe work practices

Excellent ability to lead, motivate and develop people

Ability to handle highly confidential information in a strictly professional manner

Strong customer focus looking after customer needs and exceeding expectations

H.604-***-**** E-Mail: abwo7g@r.postjobfree.com

M arke Antonsen M BA

304-7251 M inoru Blvd

Richmond, B.C.

V6Y 3P5

Excellent communication and collaboration skills

Ability to create motivation and ownership in change processes

High focus on HSE, ethics and companies values and the ability to be a role model

My values are to be courageous, open, hands-on and caring.

Proven ability to see possibilities for improvement and create renewal, with a proactive

approach

Global mind-set

Deep knowledge of cost controls, marketing and management

Strong skillset in Identifying risk (economic, environmental, political, social, technological)

and identifying new food service market trends and developing implementation strategies

Proven ability in retaining employees, leading and maintaining positive relationships

Proven experience in feasibility studies, due diligence etc ...along with ability to start up

and shut down operations and handle all the logistics involved (I pay attention to detail)

Excellent troubleshooting, networker, computer literate and excellent analytical skills

Proven presentation skillset to employees, boards, stakeholders and citizens and able to

perform under pressure & promote whatever needs to be promoted

Proven ability in general control, project manage and supervision over financial/resource

stewardship affairs of the Corporation, including, banking, billing and collection, corporate

governance, financial planning, budgeting, financial and management reporting, partnership

building, insurance and claims, accounting, payroll, financial policies, Enterprise Resource

Planning System, warehousing, procurement and leadership in execution of work

Extensive experience in supervising, training, managing crews, scheduling, start-up

implementation, shut-down and hands-on approach

I have a policy you can never be to safe and always promoting and implementing Safety

protocol’s

Clean class 5 drivers abstract

Thorough knowledge of everything mechanical and know how to get it fixed & where..

Other important strengths I bring to the table:

Strong financial control experience, leadership and very focused on looking after the

customer

Effectiveness as a team player, having been exposed to a fast-paced, dynamic team

environment in operations, sales & marketing

Excellent communication skills that let me effectively communicate with diverse types of

personalities

Extremely familiar with corporate governance & socio -economic issues

Vision and progressive thinker

H .604-***-**** E-Mail: abwo7g@r.postjobfree.com

M arke Antonsen M BA

304-7251 M inoru Blvd

Richmond, B.C.

V6Y 3P5

Good working relationships with people and feel very comfortable with collaboration

Ability to safeguard stakeholders interest with strong financial controls

Proven networking and lobbying skillset

Ability to Identify problems on the horizon and address them

Strong proven sales & marketing skill-set

Transferable tacit knowledge into other business segments

Ability to identify, secure & capitalise on business opportunities & develop markets

Extensive contacts with food service suppliers and proven ability in logistics

Over the last 20 years we ran crews on our vessels that required food and lodging along with

being in the production business we sold our products to numerous food service suppliers all over

the world. I am very familiar in working in remote and isolated areas and running crews. We have

had over 500 employees at different times and had a very high retention rate. I am a hands-on

manager and strong believer in empowerment, safety, customer retention, looking after all

stakeholders needs. I am extremely flexible in work rotation and location as in the fish business

we fished in Aleutians that was very hostile weather and remote.

H .604-***-**** E-Mail: abwo7g@r.postjobfree.com

M arke Antonsen M BA

304-7251 M inoru Blvd

Richmond, B.C.

V6Y 3P5

Employment History

Present Steiner Fishing (1998 2012)

• Identifying, developing, managing and implementing new Business opportunities and

looking after customer retention

• Servicing food industry in supplying of products and looking after customer needs and

very customer focused

• Sold fishing assets and managed Fish Quotas

• Involved in government affairs in regards to Fishery Management and keeping advised of

new trends

• Looking for new business opportunities in Fish Farming, Quota Acquisitions, New fishery

applications, Food Service Opportunities, Offshore Oil and Gas sector for marine

applications etc..

• Managed vessels and crews in provisioning, maintenance and servicing

• Ran processing plant and sold fish globally and locally

• Exploring new technologies and representative on numerous committees

• Bought and sold numerous Fish equipment assets

Stamar Fishing Co Ltd

1983-1998

H .604-***-**** E-Mail: abwo7g@r.postjobfree.com

M arke Antonsen M BA

304-7251 M inoru Blvd

Richmond, B.C.

V6Y 3P5

Manager/Owner

President

Involved and developed fish farming in BC and developed numerous markets around the

world –Had hundreds of employees

Owned and operated fish plant and sold farmed and wild fish all over world

Involved in over the side fisheries around the world using Russian & Polish fleets and

making sure the fleets were serviced ie ..Shipyards, provisions, manning etc..

Enhanced the quality of goods, services and improved customer relationships

Increased sales & was exploring for new business opportunities

Involved in numerous J/V fisheries around the world whereby provisioning was a major

component looking after stakeholders

Processed and marketed millions of dollars’ worth of Seafood around the world and sold

fish to some of the biggest buyers

Owned operated numerous vessels from factory trawlers to seine boats with huge crew

components

Aero Trading

1981-1983

Asst to Pres --G/M

Reduced staffing, thus shrinking costs, increased sales and production making Aero one of

the top seafood producers & seafood trading company

Bought fish from all around the world as Aero parent Company was Tohto Suisan a major

wholesaler in Japan and did over 1 billion in seafood sales per year

Developed a strong leadership role and responsible for administration and logistic support

Learned to understand Japanese Language!

Managed a major fishing fleet

H .604-***-**** E-Mail: abwo7g@r.postjobfree.com

M arke Antonsen M BA

304-7251 M inoru Blvd

Richmond, B.C.

V6Y 3P5

Prior-1981

Ran I owned & operated vessels the smallest being 86 ft to the largest 325 feet whereby I was the

master and in charge of everything to do with running a vessel. We also built 3 vessels at that

time whereby I project managed

EDUCATION I ACCREDITATIONS

Master of Business Administration from,

London School of Economics, Stem School of Finance, HEC,

Enrolled in mandarin classes for the fall

EMDP Program @ SFU (Diploma)

Marketing UBC Sauder School of Business

Upgrading courses at University of Phoenix

350 t masters--Fishing Masters Certificate

Class 5 Drivers license with no infractions

COMMUNITY INVOLVEMENT

Children’s Hospital

Trinity Lutheran Church

Develop and supported horse club where I lived and organised events to other cities to

participate in Equestrian competition etc ...

INTERESTS

Skiing, Duplicate Bridge player, Sports, Running, My Dog

Read a lot of business magazines & keep current with news

Watch TV -National Geographic, Bloomberg, How It’s made, BNN, Sports, Food Network

References

Upon Request

H .604-***-**** E-Mail: abwo7g@r.postjobfree.com



Contact this candidate