Sales Customer Service

PEGGY L. BROWN

***** **** *** ****** ****

Redlands, CA 92373

208-***-**** cell or 909-***-**** home

*******@*****.***

Summary: Management/Sales/Marketing professional with 35+ years progressively responsible

experience in various fields. Demonstrated ability to motivate sales force, increase sales, develope

advertising campaigns and sales promotions.

Qualifications:

Designed, created, developed & operated successful businesses.

Documented & maintained records within Company, State & Federal Regulations & Guidelines.

Met strict deadlines daily and weekly, made decisions on a daily basis that strongly impacted the

company.

Purchased, received, & kept tight inventory control of merchandise.

Hired, trained, coached, supervised, scheduled, motivated & developed quality Sales Managers &

Employees using several methods.

Provided quality customer service & assistance, knew their product needs, monitored their

preferences, resolved their complaints.

Understood new information or materials by studying and working with them, analyzed ideas and

used logic to determine their strengths and weaknesses, combined several pieces of information

and drew conclusions, expressed ideas clearly when speaking or writing.

Communicated with people from outside the organization, developed & executed successful

Advertising & Public relations.

Accurately input sales into computerized cash registers, handled returns & scheduled home

deliveries.

Used Computer accounting software to record, store & analyze information, to perform A/P, A/R,

Banking & Reports.

Calculated, budgeted, balanced & managed both accounts receivable & payable.

Prepared, made & reconciled bank deposits, checked statements for accuracy.

Administered and followed thru with Debt Collections.

Compiled, computed, processed data for payroll checks & company expenses.

Computed & filed taxes for both employees & company.

Made quick, precise adjustments to machine controls & Implemented the selling of outdated

equipment.

Professional Experience

Self-employed- Owner/Operator 20+ Years

Mortgage Banking, Retail & Wholesale Stores,

Alternative Health Spa, Consulting, Construction Contractor,

Home & Lawn Care Service, Property Mgmt.,

Online Advertising & Marketing

Employment:

Retail Stores- Management / Sales 8 Years

TUMI

NEX

Sears

London Fog

Fred Meyers

The Deb

Motherhood Maternity

Restaurants – Management/Sales 8 Years

Arby's

The Chalet

Hong Kong

Blue Garden

Corrections/Social Services-Management 4 Years

Oregon Correctional Institute

Polk County AFS

Capitol View Health Care Center

Birch St. Manor

Bookkeeper/In-House Accountant 1.5 Years

Gomes School Bus Transportation

Volunteer & Organizations:

Downtown Association- President

Chamber of Commerce -Committee Chairman

S.A.E.-National Instructor

Honorary Member of National Quill-n-Scroll

Education:

Portland Community College - Portland, OR. – Administration

Beverly University - Portland, OR. - Administration,Social Services & Activities

Barrish-n-Barrish University - Newburg, OR – Administration, Social Services & Activities

References:

Available upon request

Contact this candidate