Management Manager

Anil Bhosale

C-**, Vidhyutnagar Society,

Lane no - 9, Koregaon Park,

Pune - 411001.

Mobile: 086********/ 083********

E-mail: *************@*****.***

Personal Objective

To achieve success in all my endeavors and reaching the crest of my career

through hard work and determination. I look forward for an opportunity to

prove myself by utilizing my knowledge, skills and positive attitude

towards growth of the organization.

Work Experience

Working as Customer Care Executive in EXL Service.com (I) Pvt. Ltd.

Duration: 20th Aug 2012 - till date

Responsibilities

* Update & Maintain Policy Documents related to Auto Insurance

* Validate the documents and categorize process-able and non-process-able

policy

* Communicate reasons for rejection or acceptance of policy to the

customer and client

* Escalate queries about insurance to seniors for resolution

* Maintain daily task sheet assigned and report the same to the process

manager

* Achieve daily policy targets as assigned by the process owner

Previously worked as Branch Incharge in ClassiQue Verifacts Services

Duration: Mar 2011 to Jun 2012

Responsibilities

* Head the Ahmednagar district branch

* Responsible for address and employment verification for the forms

received from head office

* Update the required details in the forms and mail it back to the head

office

* Handle the verification team that is spread across the district

* Disburse payments based on target accomplishment

* Maintain a MIS of all the verification records done through Ahmednagar

branch

Previously worked as HR and Admin Executive in Bridge of Hope

Duration: Apr 2006 to Feb 2011

Responsibilities

HR responsibilities

* Constant communication with sponsors and higher authorities for

providing regular updates about the child whose education has been

sponsored by him.

* Build a strategy for the coming month with regards to the activities

that have to be planned and executed along with the budget requirement

for management.

* Manage and keep a track of the infrastructure and budget requirements

for the event to be conducted.

* Post advertisement regarding job openings in local news papers and job

portals.

* Short-list profiles that perfectly match the given job requirement.

* Conduct HR level interviews (telephonic/ personal) to check

communication skills, interest level, availability, salary details,

etc.

* Schedule and coordinate technical interviews of selected candidates

post screening.

* Follow up for feedback and finalize the offer with hiring managers for

closing the selected candidate within given time and required budgets.

* Responsible for salary negotiation and post offer joining follow-up of

selected candidates.

* Maintain all joining documents and recruitment tracker for candidates.

* Handling complete joining and exit process.

* Manage Staff attendance and leave records for salary processing.

Admin responsibilities

* Collecting all quotation for Purchasing.

* Responsible to prepare vouchers.

* Vendor management.

* Manage Petty Cash and Financial Work.

* Handle Stock and Dispatch Register.

* Maintains office supplies & equipment.

* Handle the travel desk activities for senior authorities and guests for

their travels during events or meetings organized.

* Monitoring of courier.

Was "Self employed" from June 2004 to March 2006

Skills and Knowledge

. Strong administration skills

. Familiarity with business software such as Microsoft Office

. Excellent interpersonal and customer-facing skills

. Strong communication skills, both written and verbal

. The flexibility and willingness to learn

. The ability to work as part of a team

. The ability to work systematically with attention to detail

Educational Qualification

> PGDBM in Human Resource Management (May 2012 - 2 Years) from

Institute of Management Studies, Pune University

> Bachelor of Arts in Politics (May2001 to May 2004) from Padmashri

Vikhe Patil Collage Of Art, Science & Commerce., Pune University

Strength

> Quick Learner with positive attitude.

> Good team member; able to work as a key member of the team.

> Co-operative, able to adapt the changes easily.

Personal Details

DOB: 24th Apr 1980

Hobbies: Browsing Internet, Singing & Social Activities

Sex: Male

Status: Married

Language known: English, Hindi & Marathi

Anil Bhosale

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