Customer Service Medical Billing
Resume:
Deborah Smith
Columbia, SC 29210
May 30, 2013
To: Hiring Manager at Bil Force Inc.
I am interested in the Medical Billing & Coding internship position available at this present time.
My resume is enclosed for your review. I understand that South Carolina is a couple hours of
way from Illinois, but I’m willing to relocate. Given my past experience and capabilities I would
greatly appreciate your consideration. I have a great work ethic that will assure staff and patient
satisfaction.
My Characteristics:
• Dependable
• Computer Literate
• Respectable
• Caring
• Excellent interpersonal and communication skills
• Ambitious
• Quick learner
• Adaptable to various changes within a company
I appreciate your taking the time to review my credentials and experience. Again, thank you for
your consideration. I look forward to meeting with you.
With thanks,
Deborah Smith
Deborah Smith
210 A New Holland Court Apt. A Columbia, South Carolina 29210
***********@*****.***
Education
Medical Billing & Coding Midlands Technical College (June 2012
-Present)
Masters HealthCare Administration South University (March
2012) Graduate
Bachelors in Psychology South Carolina State (June 2009)
Graduate
Nurse Assistant Midlands Technical College (August 2002)
Graduate
Professional Administrative Medical Experience
Random Drug Screens Columbia, SC (Feb. 2004 - April 2010) - Nov. 2012-present
Drug & Breath Alcohol Tester
• Provided services of drug & alcohol testing for employers to expedite hiring process of
employees.
• Scheduled drug/alcohol testing as well as physicals for customers
• Computer operation skills in Microsoft Word and Excel
• Maintained accurate monthly invoices for documentation and billing purposes
• Trained new employees on how to correctly administer a drug test
• Multitasked as of processing test results, greeting customers, and making sure the office was kept
cleaned, while answering phones in a timely manner
• Responsibly supplying background checks on potential employees
• Faxed, Mailed and Emailed test results to employers (preferred by what customer or employer
wanted)
MV Solution Blythewood, SC July 2010 – Sept.
2012
Customer Service Representative
• Responsible for providing courteous customer service to 90+ inbound & outbound calls
on a daily basis in a call center
• Exceeded targets in annual performance review
• Experienced at providing knowledgeable responses and resolving issues based on
government regulations
• Researched in Phoenix computer system: suspensions, verifying license points accidents,
verifying insurance, traffic tickets, and crime violations
• Trained to provide service to irate customers, by effective listening and making sure the
problem is solved in an efficient and friendly manner
Midlands Center Mental Health Institution Columbia, SC Jan. 2003-Feb.
2004
Nursing Assistant
• Implemented patients assessment and care
• Patiently and carefully helped patients in and out of bed, often by lifting or carrying them,
and assist them with walking as they travel to and from treatments
• Responsibly made sure patients get daily exercise
Certifications & Skills
Certificates:
Medical Terminology
Aug. 2012-Completion Certificate
Anatomy & Physiology
Nov. 2012 – Completion Certificate
CPT
April 2013-Completion Certificate
ICD-9
April 2013-Completion Certificate
Medical Billing
Currently enrolled
Skills:
Microsoft Word
60 wpm
Microsoft Access
2 year experience
Microsoft Excel
1 year experience
Microsoft PowerPoint
6 year experience
References available upon request
Contact this candidate