Customer Service Administrative Assistant
Resume:
Lori Sokoll
Milford, MI **381
*******@***.***
Objective
As a highly motivated professional, I am seeking a role in an established
organization where I can utilize my knowledge and experience.
Experience
DMC Huron Valley Hospital (2011-Current)
. Information Services Clerk
Responsible for assisting patients and visitors with
information, directions, transport and security. Role includes
assisting with administrative duties in our facilities
department and extensive use of the Transport Tracking System.
JLL Construction (2001-2011)
. Administrative Assistant
Responsible for all aspects of running a construction company.
Duties included administrative assistance, front desk
reception, accounts payable and receivables, scheduling and
logistics.
Northwest Airlines (1985-1990)
. Customer Service Representative
Responsible for global customer service and assistance in
the Worldperks frequent flyer division. Duties included
coordinating all aspects of travel, including hotel, car
rental,
airline tickets. Special attention provided to Gold members
along
with rerouting and rebooking when necessary.
. Additional Strengths
I'm a dependable employee with a strong belief in outstanding
customer service. I have excellent communication and computer
skills with extensive customer facing experience . I've been
responsible for all back office aspects of running a
construction business. I have also volunteered in our schools
and with my children's sports teams. That work has included
organizing and participating in fundraisers, team finance
management, concession sales, and many other volunteer
positions.
Education:
Western Michigan University ~Kalamazoo, MI
Bachelors of Arts~Criminal Justice
Minors in Political Science and Sociology
Currently enrolled at O.C.C.
Sign Language Studies
.
Contact this candidate