Human Resources Manager

Joan Shelley

*** ****** ******, ******, ** ****5

W: 952-***-**** ***********@*****.***

Human Resources Manager

Qualifications Summary

Professional Human Resources Manager with 22 years of experience in

multiple HR capacities. Broad range of responsibility from local,

divisional to corporate HR with proven ability to effectively partner

with all levels of management providing guidance to manage human capital.

Skilled at developing strong relationships with all associates and

collaborates with leaders. Excel in communicating with associates and

leadership to achieve strategic business goals.

Core Competencies:

. Recruiting & Retention

. Coaching/advising leaders

. Investigations

. Performance Management

. Training and Development

. Federal and State Employment Laws

. Strong Interpersonal Skills

. Succession Planning

. Safety / OSHA 300 / Worker's Compensation

. Administration of ADA, FMLA & STD

. Positive Associate Relations

. Change Management

. Employee Engagement

. Strategic Thinking

Professional Experience

AmerisourceBergen, Eden Prairie, MN

Human Resources Manager - 2001 - Present

Responsible for managing all human resources related functions for up to

197 associates within central pharmaceutical buying center: National

Replenishment Center, (Revenue: $55B), Central Finance Center and

Distribution Center, (Revenue: $800M). Provide counsel to 20 managers

regarding human resources management, problem solving and performance

management of non-union associates. Responsible for recruitment,

orientation, training, timely administration of leaves of absence, workers

compensation and unemployment claims. Perform investigations for

harassment claims and anonymous network calls. Communicate changes and

updates on HR programs, policies, benefits and compensation to impacted

client groups. Participate as an active member of the client group's

leadership team.

Accomplishments:

. Streamlined the recruiting process resulting in reducing the turnover

rate by 9% and the time to hire in FY12

. Managed contract staffing for all warehouse and office positions within

national contract agreement

. Achieved Letter of Compliance by OFCCP audit of AAP in 2004. No

placement goals for minorities or women in the 2010, 2011 and 2012 plan

years

. Effectively managed the performance management process for 110 associates

recommending merit increases.

. Partnered with hiring manager and department manager to determine hiring

needs

. Reduced recordable workers' compensation lost time claims by 50% in 2010

through increased training and incentives. Achieved .4% lost time rating

in FY12

. Increased employee engagement via survey I designed and actions taken

after focus group meetings with associates and department leaders

. Successful implementation and creation of attendance policies achieving

consistency across North Region.

. Organized reduction of 27% warehouse personnel resulting in no disparate

impact to any protected class in November 2012

. Initiated and organized first-ever collegiate fair in the Drug

Corporation business unit of ABC

Human Resources Coordinator 1998 - 2001

. Managed multi-vendor contract temporary staff for both office and

warehouse

. Effectively recruited and on-boarded new hires for all positions

. EEO tracking for Affirmative Action programs

. Administration of COBRA and enrollment of health and welfare benefits

. Processed attendance and payroll within Kronos for over 100 associates

General Security Services Corporation, Bloomington, MN

Talent Acquisition Specialist 1995 - 1998

. Effectively recruited and hired security officers, dispatch operators and

installation technicians

. Developed a streamlined on-boarding process which effectively orientated

new hires

. Created effective ads and postings resulting in increased recruiting of

qualified talent

. Community recruiting on college campuses and job fairs

Doherty Employer Services, Bloomington, MN

Interviewer / Recruiter 1991- 1995

. Responsible for interviewing and testing candidates for temporary or temp-

to-hire employment for clients

. Greeted visitors and screened calls for President and Vice-President at

Corporate HQ

. Recruiting at job fairs and within the community

. Opened and staffed the New Ulm, MN recruiting office

Certifications/Training

Senior Professional in Human Resources (SPHR), 2007 - present

Professional in Human Resources (PHR), 1999 - 2002

Human Capital Strategist (HCI), (October 2012 - certification pending)

The Effective Edge, 2012

Facilitator: AmerisourceBergen Foundations of Leadership, 2009

DiSC Train-the-Trainer, 2008

Leading Yourself and Others, Center for Creative Leadership, Greensboro,

NC; 3-day course, 2008

Software

Microsoft Office Suite ( Manhattan & Associates Labor Management (

Metastorm eWorks ( Kronos

PeopleSoft - ADP Enterprise HR v5.0 ( Taleo Talent Management System (

Kenexa ( SuccessFactors

Education

St. Cloud State University, St. Cloud, MN

B.S. Mass Communications - Television Broadcasting and Speech

Communications ( May 1990

Professional Affiliations

Society of Human Resources Management ( 1998 - Present

Twin Cities Human Resources Association ( 2001 - Present

References

Available upon request

Contact this candidate