Manager Customer Service

Jason Lowe

*** *. ******** ****** • Mankato, MN *6001 • 507-***-****

Employment Objective

I am a hard working self-starter, looking for employment opportunities that have the

potential for long term growth and advancement in responsibility.

WORK EXPERIENCE

SHORELAND COUNTRY CLUB 5/2009 - current

St. Peter, MN

Groundskeeper – Duties include mowing, aerating, and watering to keep the fairways, sand traps and

greens in top condition; general landscaping; precise pin placement and preparing the course for special

events and tournaments; safe operation of heavy equipment; maintenance and repair of grounds keeping

equipment.

A1 JUDGMENT RECOVERY 3/2008 – 5/2009

Owner and Licensed Agent

Mankato, MN

Own and operate A-1 Judgment Recovery in a professional and secure in-home office.

Have a legal understanding of both state and federal judgment enforcement laws and statutes.

Member of America’s Judgment Recovery Network.

Conduct Risk Assessments & Field Inspections in both residential and commercial settings.

VANNGUARD UTILITY PARTNERS 12/2007 – 3/2008

DISTRICT MANAGER

Mankato, MN

Supervised/Managed 17 employees throughout southern MN.

Develop and maintain top rated customer service and satisfaction with both clients and contractors.

Maintained communications with state and federal agencies.

Instituted new procedures for damage control and loss prevention.

Became established as one of Minnesota’s top trainers.

CCS ENTERPRISES 12/2005 – 12/2007

DISTRICT MANAGER

United Locating Services

Mankato, MN

Supervised/Managed 11 employees over a nine-county area.

Effectively trained employees to initiate and maintain levels of customer service not seen prior in the

industry.

Instituted procedures for damage control and loss prevention.

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CCS ENTERPRISES LLC 5/2003 – 12/2005

UTILITY LOCATOR

United Locating Services

Mankato, MN

Developed a new computer program to maintain required records.

Served as Zone Trainer.

SCHEELS ALL SPORTS 3/2000-5/2003

ASSISTANT TO THE GENERAL MANAGER

Mankato, MN

Managed:

Service Shop

Bike Accessory and Clothing Department

Street Clothing Department

X/C Ski & Snowshoe Department

Dog Training Department

Manager of Special Events:

Planned and implemented the ISJ Hospital Helmet Rally to promote bicycle safety and to ensure

that bicycle helmets were fitted properly for each age group.

Served as Scheels All Sports liaison to the Minnesota Vikings during training camp.

MOUNT KATO SKI AREA 11/1998 – 3/2000

ASSISTANT GENERAL MANAGER

Mankato, MN

Ski School Director

Group Sales Manager

EDUCATION

POST SECONDARY EDUCATION

Medical Laboratory Technician MLT Rasmussen College

Mankato MN

• Principles of universal laboratory hygiene practices by proper handling of equipment

(pipettes, centrifuges) and hazardous materials and by appropriate disposal of waste and sharps

by adhering to appropriate precautions.

• Ensure that patient name, date, tests to be performed and clinical history was accurately recorded

on requisition forms.

• Can collect blood samples by undertaking precautionary measures against infection and

contamination in a timely manner.

• Label and procure blood and other specimens according to specific requirements in a variety of

settings.

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Winona Technical College

Winona, MN

Supervisory Management, with emphasis on:

Business Management

Negotiations

Economics

Leadership

CORE COMPETENCIES

Flexibility Adaptability Accountability

Good focus on Customer/Quality Good Customer Relations Skills Critical Thinking

Information Technology Problem Solving

ANCILLARY KNOWLEDGE

Experienced in Microsoft Word, Excel, Windows

Knowledge of government agencies and processes

Skilled in construction and remodeling

Independent study of hydrogen production and magnetic generation of electricity

Independent study of sound induction, for locating the “un-locatable” underground lines

General knowledge of audio and visual electronic and digital systems

Engine repair and efficiency

Nationally certified bicycle mechanic

COMMUNITY & VOLUNTEER EXPERIENCE

City of Mankato Environmental Committee

Disabled Skiers Instructor

Active participant in the Washington Elementary School Parent & Teacher’s Association

National Ski Patrol (medical training)

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